How the process works

To apply, you will need to provide:

• your full name, contact information and the address of your primary residence
• type of house (check if your house is an eligible property type)
• proof of ownership (property tax bill, which must match the name and address on your application)
• proof of primary residence (valid, government-issued identification, such as a driver’s license. Your identification must match the name and address on your application)
• income levels and size of household
• your Social Insurance Number (which we will use to verify with Canada Revenue Agency that your household income is “median or below”). Check if your income level is eligible.
• Recent home heating oil fuel receipts, bills or invoices that show at least 500 litres of oil purchased over the 12 months leading up to the time of application. If we are not able to confirm you have purchased at least 500 litres, we may follow-up for more information, which could slow down your journey.
  • Not eligible: Heating types that are ineligible for this program include: natural gas, propane, coal, and wood.
• the selected contractor(s) quote(s) for all eligible measures you are requesting funding for. Quotes must include the following details:
  • applicant’s name and address
  • a description of the work that will be undertaken, including the make and model of equipment (indoor and outdoor units and furnace where applicable), and the number of heat pumps installed
  • amount to be paid
  • the Air-Conditioning, Heating and Refrigeration Institute (AHRI) number(s) for each eligible heat pump system(s) you intend to have installed
  • Be sure the contractor will be able to install the equipment within 6 months and that they will sign the attestation form at the time of installation, confirming that the eligible heat pump is capable of distributing heat throughout your entire home. For ground source heat pump, the contractor must attest that the installation has been completed according to the CSA C448 standard (latest version) - Design and installation of ground source heat pump systems. Note that you must submit this form after the work is complete.

Attestation form (PDF, 65 kb)

We recommend obtaining at least 3 quotes to ensure you receive value for your money and choose the best contractor for your project, however, you are only required to upload the quote for the system you select. Be sure the quote has enough information for us to confirm your heat pump is eligible. If it does not, we will have to follow-up with you for more information and this could slow down your journey.

Example:

• If you intend to hire a contractor to remove your oil tank or upgrade your electrical panel and another contractor to install the eligible heat pump system, you will need to submit the quotes from each contractor.
• If you submit only the quote for the installation of the eligible heat pump system when you apply, you will receive a payment based on that quote only.
• You will not be able to submit other quotes later.

Hiring a contractor - Learn the steps to take and questions to ask when hiring a contractor. (You will be taken to an external website, CMHC)