How the application process works

The Nova Scotia homeowner journey

STEP 1: Go to Efficiency Nova Scotia’s HEA program web page to get started
Select a service organization

STEP 2A: Pre-retrofit EnerGuide evaluation
Prioritize your renovations

STEP 2B: Interest-free loan (optional)
Apply for the Canada Greener Homes Loan

STEP 3: Retrofit your home
Consult your Renovation Upgrade Report (RUR)

STEP 4: Post-retrofit EnerGuide evaluation
Your energy advisor will send you the documents by email or mail

STEP 5: Receive your funding from the HEA program
Your journey with Efficiency Nova Scotia is complete

Your file is transferred to NRCan

STEP 6: NRCan will contact you
Send NRCan all requested documents

STEP 7: NRCan confirms funding decision
NRCan will send you an email

STEP 8: Receive your Canada Greener Homes Grant
Enjoy the benefits and savings of a greener home

Journey to access your Canada Greener Homes Grant

When your grant journey with the Home Energy Assessment Program is completed, you will receive an email from NRCan informing you that your application was submitted for consideration under the Canada Greener Homes Grant federal program. Due to privacy and protection of personal information laws, NRCan will need to seek your consent to review your retrofit documentation and will need to collect your retrofit invoices.

Please respond to the NRCan email as soon as possible with the following information:

• your completed and signed Consent and Declaration Form
• all invoices for your retrofits

In case NRCan requires additional information to complete the review of your grant application, you are asked to keep and make available the following documentation:

• your Renovations Upgrade Report (RUR)
• your pre- and post-retrofit evaluation EnerGuide labels

The grant review will only start once all required documents are received by NRCan.

When the grant review is completed, you will receive an email from NRCan confirming the final Canada Greener Homes Grant amount decision. Eligible recipients will receive a cheque by mail through Canada Post.

3 tips to help you when submitting documents to NRCan by email

• Tip 1 – Clearly indicate your name and application number in the email subject line. When submitting your documentation, indicate your name and your application number in your email’s subject line. Doing so expedites the triage and processing of emails.
• Tip 2 – Limit the size of your file attachment(s). If you are submitting multiple or large attachments (over 5 MB), we strongly recommended that you zip your documents into a single folder or submit the documents in a series of emails to avoid processing issues. If sending a series, add how many emails you are sending in the subject line of the email for ease in the triage, for example, “Email 1 of 4, Email 2 of 4,” etc.
• Tip 3 – Check your spam folder! If you have not received an email from NRCan during your journey with the Canada Greener Homes Initiative, please check your spam or junk folder. If the email ended up in one of these folders, add the email to your trusted senders folder or mark the email as “not junk.“ This way, our future emails will go directly to your inbox.