2024-2025: Annual report to Parliament - Privacy Act

Table of Contents

  1. Introduction
  2. Organizational Structure
  3. Delegation Order
  4. Performance 2024–2025
  5. Training and Awareness
  6. Policies, Guidelines, Procedures
  7. Initiatives and Projects to Improve Privacy
  8. Summary of Key Issues and Actions Taken on Complaints
  9. Material Privacy Breaches
  10. Privacy Impact Assessments
  11. Public Interest Disclosures
  12. Monitoring Compliance

Annual Report on the Privacy Act, 2024–2025

1. Introduction

The Privacy Act (PA) came into force on July 1, 1983, and was subsequently amended on June 21, 2019. The PA provides individuals with the right to access and correct their personal information held by government institutions. Furthermore, it establishes the legal framework for the collection, retention, use, disclosure, disposition, and accuracy of personal information in the administration of programs and activities by government institutions subject to the PA.

This report is prepared and tabled in accordance with section 72 of the PA, which requires the head of every federal institution to prepare and submit an annual report to Parliament on the administration of the Act for each fiscal year. This report covers the period from April 1, 2024, to March 31, 2025.

Mandate of Natural Resources Canada

Natural Resources Canada (NRCan) works to improve the quality of life of Canadians by ensuring that our natural resources are developed sustainably, providing a source of jobs, prosperity and opportunity, while preserving our environment and respecting our communities and Indigenous Peoples.

The Minister of Energy and Natural Resources has responsibilities in relation to more than 30 acts of Parliament. The Minister’s core powers, duties and functions are outlined in the Department of Natural Resources Act, the Resources and Technical Surveys Act, the Forestry Act, the Energy Efficiency Act and the Extractive Sector Transparency Measures Act. The Department also works in areas of shared responsibility with provinces, including the environment, public safety, economic development, science and technology, and consultations with Indigenous Peoples. To fulfil its responsibilities, the Department relies on several instruments (e.g. policy, regulation, statutory transfers, grants and contributions) and key activities (e.g. science and technology, partnerships and communications).

NRCan has offices and laboratories across the country. About one-third of our employees are in the National Capital Region, with the remainder working in regional offices: Atlantic Canada, Quebec, Ontario, the Western and Pacific Regions and Northern Canada. NRCan also reports on behalf of the Northern Pipeline Agency.

2. Organizational Structure

NRCan’s Access to Information and Privacy (ATIP) Secretariat administers the PA on behalf of the Department. Pursuant to section 73.1 of the Act, which allows government institutions presided over by the same minister to provide privacy services to one another. In 2024–2025, under a Service Letter of Agreement, the Secretariat performed ATIP-related services for the Northern Pipeline Agency.

The ATIP Director has full authority delegated by the Minister for the administration of the PA. The Director is accountable for ensuring compliance with the PA and its related policy instruments. In addition, the Director is responsible for the development, coordination, and implementation of effective practices and procedures within NRCan to enable efficient processing of requests under the PA.

The ATIP Secretariat is part of the Communications and Portfolio Sector. In 2024–2025, the Secretariat had an average complement of 23 employees, including: one Director, two Deputy Directors, three Team Leaders, seven ATIP Analysts, one Systems Analyst, four ATIP support staff, and five students. To help manage the increased workload and address the backlog, the ATIP Secretariat engaged approximately four consultants.

The ATIP Secretariat is responsible for:

  1. Implementing and managing programs and services related to NRCan’s administration of the Access to Information Act (ATIA), including Part 2 on Proactive Publication, and the PA; and
  2. Providing advice to NRCan employees as they fulfill their obligations under the Acts.

In addition to the administering of the Acts, the ATIP Secretariat provides support in the following areas:

  • Review of documents intended for publication by sectors
  • Review of documents subject to parliamentary production motions
  • Review of documents related to legal action
  • Review of administrative investigation reports
  • Review of audit reports
  • Review of Human Resource-related actions and files
  • Review of Parliamentary questions and responses, including media relations
  • Review of draft Memoranda of Understanding, Information Sharing Agreements, contracts and other agreements
  • Review of Retention and Disposition Schedules
  • Training sessions on the administration of the Acts for sector officials
  • Policy updates and research related to the administration of the Acts
  • Research and reporting on trends within the ATIP Secretariat
  • Privacy breach management
  • ATIP advice to program sectors

The ATIP Secretariat is led by a Director supported by two Deputy Directors.

The Deputy Director of Operations oversees the management of the ATIP Operations Unit. The Deputy Director of Policy and Governance oversees the operations of the Policy and Governance Unit and the Intake Unit.

Core functions of the ATIP Secretariat include:

ATIP Intake Unit

  • Receiving access to information and privacy requests from the public and from other organizations
  • Liaising with sectors to obtain and retrieve documents relevant to ATIP requests
  • Conducting and monitoring performance, reporting and data analytics for the team
  • Supporting the ATIP Operations and Policy and Governance teams

ATIP Operations Unit

  • Processing requests under the ATIA and the PA
  • Responding to consultations from other government departments on records relating to NRCan
  • Coordinating and reviewing documents that must be published under Part 2 of the ATIA
  • Representing the Department in dealings with the Treasury Board Secretariat (TBS), the Office of the Information Commissioner, the Privacy Commissioner of Canada, and other government departments and agencies
  • Developing procedures and practices to ensure proper administration of the ATIA
  • Providing advice, and promoting awareness, to ensure legislative obligations are respected
  • Conducting an informal review of information related to parliamentary motions, Order Paper questions, disposition of departmental records, administrative investigations, departmental reports, audits and media relations questions

ATIP Policy and Governance

  • Guiding the collection, transmission, protection, use, retention and disclosure of personal information in accordance with the PA, including new or modified programs, agreements, and contracts
  • Managing privacy breaches and incidents
  • Representing the Department in dealings with the TBS, the Office of the Privacy Commissioner, and other government departments and agencies regarding the application of the PA
  • Developing procedures and practices to ensure the proper administration of both Acts
  • Promoting awareness and training, to ensure legislative obligations are respected
  • Monitoring departmental compliance with the PA, its regulations, and related procedures and policies
  • Reviewing Treasury Board submissions in accordance with section 10 of the PA
  • Coordinating, reviewing, approving, and publishing new entries and modifications to Info Source, an annual Government of Canada publication that assists members of the public in exercising their rights under the Acts
  • Providing support for the development of Privacy Impact Assessments within the institution
  • Reviewing Personal Information Banks
  • Preparing the ATIP annual reports to Parliament and other statutory reports, as well as materials required by central agencies.

Subject-matter experts across the department provide recommendations related to the disclosure of records subject to requests. Sector Liaison Officers play a key role in the processing of requests and consultations, including the timely retrieval of documents.

3. Delegation Order

Section 73 of the PA provides that the head of a government institution may, by Delegation Order, designate one or more officers or employees of that institution to exercise or perform any of the powers, duties or functions of the head regarding the administration of the PA.

Consistent with best practices, the ATIP Director maintains full delegated authority and serves as the principal administrator of the PA for NRCan. Full delegation also rests with the ATIP Deputy Director, the Director General responsible for ATIP, the Associate Deputy Minister and the Deputy Minister.

A copy of the Delegation Order is attached to Appendix A.

4. Performance 2024–2025

Multi-year trends 2022–2023 to 2024–2025

Overview of Privacy Act Requests
Text version

Overview for Privacy Act Requests

In 2022-2023, 26 requests were received, 26 requests were completed and 25 requests were completed within the legislated timelines.

In 2023-2024, 43 requests were received, 37 requests were completed and 33 requests were completed within the legislated timelines.

In 2024-2025, 38 requests were received, 43 requests were completed and 37 requests were completed within the legislated timelines.

Requests Received and Workload

In 2024–2025, NRCan received 38 new privacy requests, representing an 11.6% decrease compared to the previous reporting period. The number of requests can fluctuate depending on the volume of ongoing departmental administrative processes and investigations. Despite the decrease in new requests, the overall workload increased substantially due to a significant rise in the volume of pages reviewed. In 2024–2025, NRCan processed 21,754 pages—an increase of approximately 119% from the 9,925 pages reviewed in the previous fiscal year. This growth in page volume reflects the increased complexity and effort involved in managing these requests, which were primarily related to human resources files, consistent with previous years. In addition to the 38 new requests received in 2024–2025, there were 9 outstanding requests carried over from prior reporting periods, resulting in a total of 47 active requests during the fiscal year. For more information on the number of requests received, please refer to Table 1.1 in Appendix B: Statistical Report.

Requests Completed Within Legislated Timelines

From April 1, 2024, to March 31, 2025, 43 requests were completed, 37 of which were closed within their legislative timeframes, resulting in a compliance rate of 86%. This represents a 3% decrease compared to the 2023–2024 reporting period, primarily due to a higher volume of pages, ongoing efforts to reduce the backlog, and overall workload.

  • 2023–2024: 37 requests closed, 33 within legislative deadlines (89.1% compliance)
  • 2022–2023: 26 requests closed, 25 within legislative deadlines (96.2% compliance)

The following tables illustrate the number of requests completed with a disposition of “all disclosed” or “disclosed in part,” broken down by completion times, along with the percentage of requests responded to within their legislative timelines.

Completion Times of Privacy Act Requests
Text version

Completion Times of Privacy Act Requests

2 requests with a disposition of all disclosed and 7 requests with a disposition of disclosed in part were completed within 30 days.

0 request with a disposition of all disclosed and 15 requests with a disposition of disclosed in part were completed between 31 and 120 days.

0 requests with a disposition of all disclosed and 2 requests with a disposition of disclosed in part were completed in 121 days or more.

Percentage of Privacy Act Requests Completed within Legislated Timelines
Text version

Percentage of Privacy Act Requests Completed within Legislated Timelines

In 2022-2023, 96 percent of Privacy requests were completed within their legislated timelines.

In 2023-2024, 89 percent of Privacy requests were completed within their legislated timelines.

In 2024-2025, 86 percent of Privacy requests were completed within their legislated timelines.

Number of Active Requests at Year-End

As of March 31, 2025, a total of four requests were carried over to the 2025–2026 fiscal year. Of these, two remained within their legislative timelines, while two were beyond their legislative timeline. For more information on the breakdown of files received by fiscal year, please refer to Table 1.1 in Appendix C: Supplemental Statistical Report.

Privacy Act Requests Carried Over to the Next Reporting Period
Text version

Privacy Act Requests carried over to the next reporting period

In 2022-2023, 3 requests were carried over to the next reporting period, in which 2 requests were within legislated timelines and 1 were beyond legislated timelines.

In 2023-2024, 9 requests were carried over to the next reporting period, in which 8 requests were within legislated timelines and 1 were beyond legislated timelines.

In 2024-2025, 4 requests were carried over to the next reporting period, in which 2 requests were within legislated timelines and 2 were beyond legislated timelines.

Number of Active Complaints at Year-End

During the 2024-2025 reporting period, no complaints were received and none were active.

Number of Pages Processed

In 2024–2025, the ATIP Secretariat processed 21,754 pages under the PA, a 119% increase from the 9,925 pages processed in 2023–2024.

Application of Exemptions and Exclusions

  • Exemptions: The multi-year trend from 2022–2023 to 2024–2025 indicates that the nature and frequency of exemptions applied remained consistent across reporting periods. In 2024–2025, exemptions primarily pertained to personal information, law enforcement and investigation, safety of individuals, and solicitor-client privilege.
  • Exclusions: Regarding exclusions, section 70 (cabinet confidences) was applied three times during the 2024–2025 reporting period.

Application of Extensions

During 2024–2025, extensions were applied to 32.5% of the completed requests, compared to 18.9% in 2023–2024 and 23.1% in 2022–2023. Extensions were mainly required to manage voluminous requests where meeting the original due date would have interfered with institutional operations.

Consultations from Other Institutions

No privacy consultations were completed during the 2024–2025 reporting period, consistent with the previous two fiscal years (2023–2024 and 2022–2023). The last privacy consultation completed by NRCan occurred in 2021–2022, during which one consultation was processed.

Requests “All Disclosed” and “Disclosed in Part”

Between April 1, 2024, and March 31, 2025, the Department completed a total of 43 privacy requests. Of those, two requests were fully disclosed, and 24 were disclosed in part, representing 4.6% and 55.8%, respectively, of all requests completed during the reporting period. The remaining 17 requests were either all exempted, withdrawn, or contained no responsive records.

NRCan 2024–2025 Statistical Report on the PA

For more information on the ATIP Secretariat’s performance, refer to Appendix B.

NRCan 2024–2025 Supplemental Statistical Report on the PA

For additional details, refer to Appendix C.

5. Training and Awareness

As part of ongoing efforts to promote ATIP awareness at NRCan, the ATIP Secretariat delivered two ATIP-focused training sessions in 2024–2025, reaching a total of 238 departmental employees across various program areas. The Secretariat actively promoted ATIP within the Department by distributing information on new TBS ATIP directives and updates.

Engagement and promotion of privacy management within NRCan

Privacy Week awareness was promoted through NRCan’s internal website and included the distribution of key materials, such as the “Put Privacy First” fact sheet.

6. Policies, Guidelines, Procedures

The ATIP Secretariat regularly reviews its privacy practices and performance in accordance with the PA and the Department’s Privacy Management Framework to maintain high standards of service. Key initiatives included the following:

  • Privacy Advice Files: To ensure privacy matters are properly addressed and legislative requirements are met in a timely manner, the Policy and Governance team within the Secretariat collaborates closely with program areas. They provide guidance on the collection, use, retention, disposal, and disclosure of personal information. All advice requests are tracked and monitored through the ATIP Secretariat’s case management system.
    • In 2024–2025, the team received 96 privacy advice requests related to personal information management and completed 83 of these files by the end of the fiscal year.
  • Privacy Awareness and Engagement: Key activities undertaken by the Policy and Governance team this year to uphold high service standards include:
    • Reviewing all departmental Treasury Board submissions from a privacy perspective to ensure compliance with the PA and the Directive on Privacy Practices.
    • Conducting privacy assessments of new programs and software acquisitions.
    • Collaborating with key stakeholders to promote privacy practices and privacy-by-design in new and existing programs, including developing procedures for Microsoft 365 features and addressing privacy considerations for recordings, surveys, and contests.
  • Privacy by Design: The ATIP Secretariat supported sectors in fulfilling their Open Government Initiative obligations. Specifically, the Policy and Governance team collaborated with program areas to ensure that “privacy by design” principles are integrated into open government activities, enabling the department to proactively address privacy, security, and confidentiality concerns before information is made public.
  • Participation in Privacy and Policy Working Groups: The ATIP Secretariat actively participated in ATIP community working groups focused on PA reform and privacy management. These included interdepartmental groups on Privacy in Contracting (led by TBS), Interdepartmental Privacy Policy Management, Indigenous Data Sovereignty, and Distinctions-Based Indigenous Data. Engagement in these groups helps ensure the Department remains aligned with current privacy policies, guidelines, and procedures, and enables timely adjustments to departmental processes as needed.
  • Presence in the Workplace: In response to amendments to the TBS’ Direction on Prescribed Presence in the Workplace, the ATIP Secretariat adjusted employee work arrangements from two to three days per week to ensure compliance with the Directive.

7. Initiatives and Projects to Improve Privacy

NRCan is committed to leveraging opportunities aimed at reinforcing public trust. The following highlights initiatives and projects underway to improve service to Canadians as they relate to protection of personal information and access, enhance trust and transparency, and advance reconciliation with Indigenous Peoples.

Improving Services to Canadians

  • Professional Development Program: Strengthening the ATIP workforce remains a cornerstone of delivering efficient and timely ATIP services. Since its creation in 2019, the NRCan ATIP Secretariat has continued to develop its function through the Professional Development Program. This program serves as a vital human resources tool designed to address both current and future workforce needs by recruiting entry-level ATIP professionals and supporting their career progression toward Senior ATIP Analyst roles. During this reporting period, one staff member successfully advanced through the program, further demonstrating its continued effectiveness.
  • IT Modernization: Technology continues to be a driving force in the evolution of the digital age. In 2024–2025, the Secretariat focused on implementing a project management plan to procure and adopt a new Request Processing Software Solution aimed at replacing its outdated system. Considerable progress was made, including gathering comprehensive business requirements, mapping key processes, and updating internal policies to ensure greater clarity, consistency, and alignment across departmental functions. Following a detailed evaluation of TBS-approved technology options, the Amanda software was selected as the next-generation, cloud-hosted Request Processing Software Solution. In the upcoming year, NRCan’s ATIP operations will be migrated to the Amanda platform.

Enhancing Trust and Transparency

  • Backlog Reduction Strategy: To enhance access to information services, processes, and timelines, the ATIP Secretariat continued to prioritize clearing the backlog of requests through the Backlog Reduction Strategy. This strategy aligns with the Chief Information Officer of Canada’s guidance to institutions on fulfilling legal obligations under the ATIA during workplace reintegration planning. As part of this strategy, the Secretariat enlisted consultants specifically tasked with backlog reduction. By the end of the 2024–2025 fiscal year, 157 out of the 216 backlog files had been completed, representing a completion rate of 72.69%.
  • Privacy Management Framework: During this reporting period, the Policy and Governance team continued updating NRCan’s Privacy Management Framework. This Framework defines the Department’s privacy responsibilities and references procedures, structures, policies, and systems to ensure compliance with the PA. These updates align with recent changes to TBS policy instruments that guide the Government of Canada’s privacy program. The team completed the first draft and aims to distribute the final version to the Department by early fall 2025, coinciding with the planned review of ATIP legislation.

Advancing Reconciliation with Indigenous Peoples

  • ATIP and Indigenous Reconciliation: Advancing Indigenous reconciliation within the access to information framework is a key commitment of the Government of Canada. In 2024–2025, the ATIP Secretariat partnered with Nòkwewashk, under the Indigenous Natural Resource Partnerships Program to develop a three-year Indigenous Reconciliation Action Plan. The Plan outlines measures to provide more culturally appropriate services to Indigenous communities and enhance the management of Indigenous data held by NRCan. Awareness of Indigenous reconciliation efforts has also been integrated into departmental ATIP training sessions. The Indigenous Reconciliation Action Plan has been finalized for internal publication, with full implementation planned for the upcoming fiscal year.

8. Summary of Key Issues and Actions Taken on Complaints

The Department did not receive any privacy complaint notifications in this reporting period.

9. Material Privacy Breaches

No material privacy breaches were reported during the reporting period.

10. Privacy Impact Assessments

Although NRCan did not complete any Privacy Impact Assessments (PIAs) during this reporting period, several were started for initiatives including the Non-Destructive Testing Certification System and the Youth Employment and Skills Strategy. We expect to report on complete PIAs in next year’s report. Additionally, TBS released a new Standard on PIAs, introducing a mandatory template and updated criteria for when a PIA must be initiated.

11. Public Interest Disclosures

NRCan did not make any public interest disclosures during the reporting period.

12. Monitoring Compliance

Monitoring ATIP compliance is a key component of improving ATIP performance. The ATIP Secretariat uses the following tools to ensure the right of access is respected.

ATIP Weekly Planner: The ATIP Secretariat routinely monitors departmental ATIP performance using weekly tracking tools and dashboards. The ATIP Planner is shared with senior officials weekly, including the Minister’s Office, and highlights the overall year-to-date compliance rate for the Department, the number of requests received, and the number of requests closed.

Sector Report Cards and Departmental Performance: In 2024–2025, the ATIP Secretariat focused its efforts on data analytics to identify emerging trends and deficiencies in the ATIP process. This exercise led to the development of individualized sector report cards designed to raise awareness of legislative obligations and highlight performance in this area. These report cards are produced monthly and shared with senior officials quarterly. The ATIP Secretariat also collaborated closely with sectors experiencing high volumes of ATIP requests to coordinate and expedite responses. This collaboration enhanced awareness of compliance and identified gaps in the process, thereby improving procedures and overall performance

Inter-institutional Consultations: NRCan limits inter-institutional consultations to situations where they are necessary and, on a need-to-know basis

Contracts: The Policy and Governance team within the Secretariat works closely with program areas and Legal Services to review departmental contracts, agreements, and arrangements. The team provides advice on privacy-related provisions to ensure compliance with applicable requirements.

Info Source: Info Source provides information about the functions, programs, activities, and related information holdings of federal government institutions. It also offers guidance to individuals on how to access information held by government institutions enabling them to exercise their rights under the Acts. Each institution is required to update its chapter annually by the due date set by TBS. In compliance with this requirement, NRCan published updates to its Info Source chapter, along with the related Personal Information Banks and classes of records, by the required deadline of September 30, 2024. NRCan’s Info Source chapter can be found at: Info Source: Sources of Federal Government and Employee Information - Natural Resources Canada.

Appendix A: Delegation Order

Delegation Order – Privacy Act and Privacy Regulations

The Minister of Natural Resources, pursuant to section 73 of the Privacy Act (PA), hereby designates the persons holding the positions set out in the schedule hereto, or the persons occupying on an acting basis those positions, to exercise the powers, duties and functions of the Minister as the head of Natural Resources Canada, under the provisions of the PA and related regulations set out in the schedule below. This designation supersedes all previous delegation orders.

Deputy Minister / Associate Deputy Minister
Full delegation
Director General, Portfolio Management and Corporate Secretariat (responsible for the access to Information and privacy [ATIP] function)
Full delegation
Access to Information and Privacy Director
Full delegation
Access to Information and Privacy Deputy Director
Full delegation
Access to Information and Privacy Team Leader
10, 15, 17(2)(b), 17(3)(b) of the Privacy Act and 11(2), 11(4) of thePrivacy Regulations

Original signed by: The Honourable Jonathan Wilkinson, P.C., M.P. Minister of Natural Resources Canada
Date: November 17, 2021

Appendix B: Statistical Report

Statistical Report on the Privacy Act

Name of institution: Natural Resources Canada

Reporting period: 2024-04-01 to 2025-03-31

Section 1: Requests Under the Privacy Act

1.1 Number of requests received
  Number of Requests
Received during reporting period 38
Outstanding from previous reporting periods 9
  • Outstanding from previous reporting period
9
  • Outstanding from more than one reporting period
0
Total 47
Closed during reporting period 43
Carried over to next reporting period 4
  • Carried over within legislated timeline
2
  • Carried over beyond legislated timeline
2
1.2 Channels of requests
Source Number of Requests
Online 33
E-mail 5
Mail 0
In person 0
Phone 0
Fax 0
Total 38

Section 2: Informal requests

2.1 Number of informal requests
Number of Requests
Received during reporting period 0
Outstanding from previous reporting periods 0
  • Outstanding from previous reporting period
0
  • Outstanding from more than one reporting period
0
Total 0
  • Closed during reporting period
0
  • Carried over to next reporting period
0
2.2 Channels of informal requests
Source Number of Requests
Online 0
E-mail 0
Mail 0
In person 0
Phone 0
Fax 0
Total 0
2.3 Completion time of informal requests
Completion Time
0 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More Than 365 Days Total
0 0 0 0 0 0 0 0
2.4 Pages released informally
Less Than 100 Pages Released 100-500
Pages Released
501-1000
Pages Released
1001-5000
Pages Released
More Than 5000
Pages Released
Number of Requests Pages Released Number of Requests Pages Released Number of Requests Pages Released Number of Requests Pages Released Number of Requests Pages Released
0 0 0 0 0 0 0 0 0 0

Section 3: Requests Closed During the Reporting Period

3.1 Disposition and completion time
Disposition of Requests Completion Time
0 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More Than 365 Days Total
All disclosed 0 2 0 0 0 0 0 2
Disclosed in part 0 7 10 5 0 2 0 24
All exempted 0 0 1 0 0 0 0 1
All excluded 0 0 0 0 0 0 0 0
No records exist 3 5 0 0 0 0 0 8
Request abandoned 0 5 3 0 0 0 0 8
Neither confirmed nor denied 0 0 0 0 0 0 0 0
Total 3 19 14 5 0 2 0 43
3.2 Exemptions
Section Number of Requests
18(2) 0
19(1)(a) 0
19(1)(b) 0
19(1)(c) 0
5519(1)(d) 0
19(1)(e) 0
19(1)(f) 0
20 0
21 0
22(1)(a)(i) 0
22(1)(a)(ii) 0
22(1)(a)(iii) 0
22(1)(b) 7
22(1)(c) 0
22(2) 0
22.1 0
22.2 0
22.3 0
22.4 0
23(a) 0
23(b) 0
24(a) 0
24(b) 0
25 8
26 23
27 5
27.1 0
28 0
3.3 Exclusions
Section Number of Requests
69(1)(a) 0
69(1)(b) 0
69.1 0
70(1) 0
70(1)(a) 0
70(1)(b) 0
70(1)(c) 0
70(1)(d) 1
70(1)(e) 1
70(1)(f) 1
70.1 0
3.4 Format of information released
Paper Electronic Other
E-record Data set Video Audio
0 26 0 0 0 0

3.5 Complexity

3.5.1 Relevant pages processed and disclosed for paper, e-record and dataset formats
Number of Pages Processed Number of Pages Disclosed Number of Requests
21754 6813 35
3.5.2 Relevant pages processed per request disposition for paper, e-record and dataset formats by size of requests
Disposition Less Than 100 Pages Processed 100-500 Pages Processed 501-1000 Pages Processed 1001-5000 Pages Processed More Than 5000 Pages Processed
Number of Requests Pages Processed Number of Requests Pages Processed Number of Requests Pages Processed Number of Requests Pages Processed Number of Requests Pages Processed
All disclosed 2 55 0 0 0 0 0 0 0 0
Disclosed in part 4 163 7 1819 4 3486 9 16170 0 0
All exempted 1 61 0 0 0 0 0 0 0 0
All excluded 0 0 0 0 0 0 0 0 0 0
Request abandoned 8 0 0 0 0 0 0 0 0 0
Neither confirmed nor denied 0 0 0 0 0 0 0 0 0 0
Total 15 279 7 1819 4 3486 9 16170 0 0
3.5.3 Relevant minutes processed and disclosed for audio formats
Number of Minutes Processed Number of Minutes Disclosed Number of Requests
0 0 0
3.5.4 Relevant minutes processed per request disposition for audio formats by size of requests
Disposition Less than 60 Minutes processed 60-120 Minutes processed More than 120 Minutes processed
Number of requests Minutes Processed Number of requests Minutes Processed Number of requests Minutes Processed
All disclosed 0 0 0 0 0 0
Disclosed in part 0 0 0 0 0 0
All exempted 0 0 0 0 0 0
All excluded 0 0 0 0 0 0
Request abandoned 0 0 0 0 0 0
Neither confirmed nor denied 0 0 0 0 0 0
Total 0 0 0 0 0 0
3.5.5 Relevant minutes processed and disclosed for video formats
Number of Minutes Processed Number of Minutes Disclosed Number of Requests
0 0 0
3.5.6 Relevant minutes processed per request disposition for video formats by size of requests
Disposition Less than 60 Minutes processed 60-120 Minutes processed More than 120 Minutes processed
Number of requests Minutes Processed Number of requests Minutes Processed Number of requests Minutes Processed
All disclosed 0 0 0 0 0 0
Disclosed in part 0 0 0 0 0 0
All exempted 0 0 0 0 0 0
All excluded 0 0 0 0 0 0
Request abandoned 0 0 0 0 0 0
Neither confirmed nor denied 0 0 0 0 0 0
Total 0 0 0 0 0 0
3.5.7 Other complexities
Disposition Consultation Required Legal Advice Sought Interwoven Information Other Total
All disclosed 0 0 0 0 0
Disclosed in part 0 1 0 0 1
All exempted 0 0 0 0 0
All excluded 0 0 0 0 0
Request abandoned 0 0 0 0 0
Neither confirmed nor denied 0 0 0 0 0
Total 0 1 0 0 1

3.6 Closed requests

3.6.1 Number of requests closed within legislated timelines
Number of requests closed within legislated timelines 37
Percentage of requests closed within legislated timelines (%) 86.04651163

3.7 Deemed refusals

3.7.1 Reasons for not meeting legislated timelines
Number of requests closed past the legislated timelines Principal Reason
Interference with operations / Workload External Consultation Internal Consultation Other
6 5 1 0 0
3.7.2 Request closed beyond legislated timelines (including any extension taken)
Number of days past legislated timelines Number of requests past legislated timeline where no extension was taken Number of requests past legislated timeline where an extension was taken Total
1 to 15 days 0 0 0
16 to 30 days 1 1 2
31 to 60 days 1 2 3
61 to 120 days 0 0 0
121 to 180 days 0 0 0
181 to 365 days 0 1 1
More than 365 days 0 0 0
Total 2 4 6
3.8 Requests for translation
Translation Requests Accepted Refused Total
English to French 0 0 0
French to English 0 0 0
Total 0 0 0
Section 4: Disclosures Under Subsections 8(2) and 8(5)
Paragraph 8(2)(e) Paragraph 8(2)(m) Subsection 8(5) Total
0 0 0 0
Section 5: Requests for Correction of Personal Information and Notations
Disposition for Correction Requests Received Number
Notations attached 1
Requests for correction accepted 1
Total 2

Section 6: Extensions

6.1 Reasons for extensions
Number of requests where an extension was taken 15(a)(i) Interference with operations 15 (a)(ii) Consultation 15(b)
Translation purposes or conversion
Further review required to determine exemptions Large volume of pages Large volume of requests Documents are difficult to obtain Cabinet Confidence Section (Section 70) External Internal
14 0 14 0 0 0 0 0 0
6.2 Length of extensions
Length of Extensions 15(a)(i) Interference with operations 15 (a)(ii) Consultation 15(b) Translation purposes or conversion
Further review required to determine exemptions Large volume of pages Large volume of requests Documents are difficult to obtain Cabinet Confidence Section (Section 70) External Internal
1 to 15 days 0 0 0 0 0 0 0 0
16 to 30 days 0 14 0 0 0 0 0 0
31 days or greater 0 0 0 0 0 0 0 0
Total 14 0 0 0 0 0 0 0

Section 7: Consultations Received From Other Institutions and Organizations

7.1 Consultations received from other Government of Canada institutions and other organizations
Consultations Other Government of Canada Institutions Number of Pages to Review Other Organizations Number of Pages to Review
Received during the reporting period 0 0 0 0
Outstanding from the previous reporting period 0 0 0 0
Total 0 0 0 0
Closed during the reporting period 0 0 0 0
Carried over within negotiated timelines 0 0 0 0
Carried over beyond negotiated timelines 0 0 0 0
7.2 Recommendations and completion time for consultations received from other Government of Canada institutions
Recommendation Number of Days Required to Complete Consultation Requests
1 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More Than 365 Days Total
Disclose entirely 0 0 0 0 0 0 0 0
Disclose in part 0 0 0 0 0 0 0 0
Exempt entirely 0 0 0 0 0 0 0 0
Exclude entirely 0 0 0 0 0 0 0 0
Consult other institution 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0
7.3 Recommendations and completion time for consultations received from other organizations outside the Government of Canada
Recommendation Number of days required to complete consultation requests
1 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More Than 365 Days Total
Disclose entirely 0 0 0 0 0 0 0 0
Disclose in part 0 0 0 0 0 0 0 0
Exempt entirely 0 0 0 0 0 0 0 0
Exclude entirely 0 0 0 0 0 0 0 0
Consult other institution 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0

Section 8: Completion Time of Consultations on Cabinet Confidences

8.1 Requests with Legal Services
Number of Days Fewer Than 100 Pages Processed 100-500 Pages Processed 501-1000 Pages Processed 1001-5000 Pages Processed More than 5000 Pages Processed
Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed
1 to 15 0 0 0 0 0 0 0 0 0 0
16 to 30 0 0 0 0 0 0 0 0 0 0
31 to 60 1 10 0 0 0 0 0 0 0 0
61 to 120 0 0 0 0 0 0 0 0 0 0
121 to 180 0 0 0 0 0 0 0 0 0 0
181 to 365 0 0 0 0 0 0 0 0 0 0
More than 365 0 0 0 0 0 0 0 0 0 0
Total 1 10 0 0 0 0 0 0 0 0
8.2 Requests with Privy Council Office
Number of Days Fewer Than 100 Pages Processed 100‒500 Pages Processed 501-1000 Pages Processed 1001-5000 Pages Processed More than 5000 Pages Processed
Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed
1 to 15 0 0 0 0 0 0 0 0 0 0
16 to 30 0 0 0 0 0 0 0 0 0 0
31 to 60 0 0 0 0 0 0 0 0 0 0
61 to 120 0 0 0 0 0 0 0 0 0 0
121 to 180 0 0 0 0 0 0 0 0 0 0
181 to 365 0 0 0 0 0 0 0 0 0 0
More than 365 0 0 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0 0 0

Section 9: Complaints and Investigations Notices Received

Section 31 Section 33 Section 35 Court action Total
0 0 0 0 0

Section 10: Privacy Impact Assessments (PIAs) and Personal Information Banks (PIBs)

10.1 Privacy Impact Assessments
Number of PIAs completed 0
Number of PIAs modified 0
10.2 Institution-specific and Central Personal Information Banks
Personal Information Banks Active Created Terminated Modified
Institution-specific 18 0 0 0
Central 0 0 0 0
Total 18 0 0 0

Section 11: Privacy Breaches

11.1 Material Privacy Breaches reported
Number of material privacy breaches reported to TBS 0
Number of material privacy breaches reported to OPC 0
11.2 Non-Material Privacy Breaches
Number of non-material privacy breaches 4

Section 12: Resources Related to the Privacy Act

12.1 Allocated Costs
Expenditures Amount
Salaries $311,387
Overtime $0
Goods and Services $41,677
  • Professional services contracts
$41,179
  • Other
$498
Total $353,064
12.2 Human Resources
Resources Person Years Dedicated to Privacy Activities
Full-time employees 3.173
Part-time and casual employees 0.010
Regional staff 0.000
Consultants and agency personnel 0.14
Students 0.660
Total 3.983

Appendix C: Supplemental Statistical Report

Supplemental Statistical Report on the Access to Information Act and the Privacy Act

Name of institution: Natural Resources Canada

Reporting period: 2024-04-01 to 2025-03-31

Section 1: Requests Carried Over and Active Complaints Under the Access to Information Act

1.1 Requests carried over to next reporting period, broken down by reporting period received
Reporting Period Requests Carried Over Were Received Requests Carried Over that are Within Legislated Timelines as of March 31, 2025 Requests Carried Over that are Beyond Legislated Timelines as of March 31, 2025 Total
Received in 2024-25 116 10 126
Received in 2023-24 0 52 52
Received in 2022-23 0 26 26
Received in 2021-22 26 15 41
Received in 2020-21 4 9 13
Received in 2019-20 9 6 15
Received in 2018-19 1 3 4
Received in 2017-18 0 2 2
Received in 2016-17 0 2 2
Received in 2015-2016 or earlier 0 0 0
Total 156 125 281
1.2 Active complaints with the Information Commissioner of Canada, broken down by reporting period received
Reporting Period Active Complaints Were Received by Institution Number of Active Complaints
Received in 2024-25 10
Received in 2023-24 1
Received in 2022-23 0
Received in 2021-22 0
Received in 2020-21 0
Received in 2019-20 0
Received in 2018-19 0
Received in 2017-18 0
Received in 2016-17 0
Received in 2015-16 or earlier 0
Total 11

Section 2: Requests Carried Over and Active Complaints Under the Privacy Act

2.1 Requests carried over to next reporting period, broken down by reporting period received
Reporting Period Requests Carried Over Were Received Requests Carried Over that are Within Legislated Timelines as of March 31, 2025 Requests Carried Over that are Beyond Legislated Timelines as of March 31, 2025 Total
Received in 2024-25 2 1 3
Received in 2023-24 0 1 1
Received in 2022-23 0 0 0
Received in 2021-22 0 0 0
Received in 2020-21 0 0 0
Received in 2019-20 0 0 0
Received in 2018-19 0 0 0
Received in 2017-18 0 0 0
Received in 2016-17 0 0 0
Received in 2015-16 or earlier 0 0 0
Total 2 2 4
2.2 Active complaints with the Privacy Commissioner of Canada, broken down by reporting period received
Reporting Period Active Complaints Were Received by Institution Number of Active Complaints
Received in 2024-25 0
Received in 2023-24 0
Received in 2022-23 0
Received in 2021-22 0
Received in 2020-21 0
Received in 2019-20 0
Received in 2018-19 0
Received in 2017-18 0
Received in 2016-17 0
Received in 2015-16 or earlier 0
Total 0

Section 3: Social Insurance Number

Has your institution begun a new collection or a new consistent use of the SIN in 2024-25? No 

Section 4: Universal Access under the Privacy Act

How many requests were received from foreign nationals outside of Canada in 2024-25? 0

For information regarding reproduction rights, contact Natural Resources Canada at copyright-droitdauteur@nrcan-rncan.gc.ca.

© His Majesty the King in Right of Canada, as represented by the Minister of Natural Resources, 2025