2022-2023: Annual report to Parliament - Privacy Act

Table of Contents

1. Introduction
2. Organizational Structure
3. Delegation Order
4. Performance 2022-2023
5. Training and Awareness
6. Policies, Guidelines, Procedures
7. Initiatives and Projects to Improve Privacy
8. Summary of Key Issues and Actions Taken on Complaints
9. Material Privacy Breaches
10. Privacy Impact Assessments (PIAs)
11. Public Interest Disclosures
12. Monitoring Compliance
Appendix A: Delegation Order
Appendix B: Statistical Report
Appendix C: Supplemental Statistical Report

1. Introduction

The Privacy Act (Act) was proclaimed into force on July 1, 1983 and further amended on June 21, 2019. The purpose of the Privacy Act is to provide individuals with the right to access and correct personal information about themselves that is under the control of a government institution. Furthermore, it sets out the legal framework for the collection, retention, use, disclosure, disposition and accuracy of personal information in the administration of programs and activities by government institutions subject to the Act.

This report is prepared and tabled in accordance with section 72 of the Act, which requires that the head of every federal institution prepare and submit an annual report to Parliament on the administration of the Act in the institution during the fiscal year. It covers the period from April 1, 2022 to March 31, 2023.

Mandate of Natural Resources Canada

Natural Resources Canada (NRCan) works to improve the quality of life of Canadians by ensuring that our natural resources are developed sustainably, providing a source of jobs, prosperity and opportunity, while preserving our environment and respecting our communities and Indigenous peoples.

The Minister of Energy and Natural Resources has responsibilities in relation to more than 30 acts of Parliament. The Minister’s core powers, duties and functions are set forth in the Department of Natural Resources Act, the Resources and Technical Surveys Act, the Forestry Act, the Energy Efficiency Act and the Extractive Sector Transparency Measures Act. The department also works in areas of shared responsibilities with provinces, which includes the environment, public safety, economic development, science and technology, and consultations with Indigenous peoples. To fulfil its responsibilities, the department relies on a number of instruments (e.g. policy, regulation, statutory transfers, grants and contributions) and key activities (e.g. science and technology, partnerships and communications).

NRCan has offices and laboratories across the country. About one-third of our employees are located in the National Capital Region, with the remainder working in regional offices: Atlantic Canada, Quebec, Ontario, the Western and Pacific Regions and Northern Canada. NRCan also reports on behalf of the Northern Pipeline Agency.

2. Organizational Structure

NRCan’s Access to Information and Privacy (ATIP) Secretariat provides centralized privacy services for NRCan. Pursuant to section 73.1 of the Privacy Act, which allows government institutions to provide services related to access to information to another government institution that is presided over by the same minister, in 2022–23, under a Service Letter of Agreement, the Secretariat also performed ATIP-related services for the NPA. as well as the Northern Pipeline Agency (NPA) as per a Service Letter of Agreement.

The ATIP Director has full authority delegated by the Minister for the administration of the Act. The Director is accountable for ensuring compliance with the Act and its related policy instruments. In addition, the Director is responsible for the development, coordination, and implementation of effective practices and procedures within NRCan to enable efficient processing of requests under the Act.

In 2022-2023, the ATIP Secretariat had a complement of 15 full-time employees: one Director, two Deputy Directors, three Team Leaders, five ATIP Analysts, one Systems Analyst and three Administrative Assistants. To help meet the increase in volume and complexity of requests, the ATIP Secretariat also engaged the support of three consultants.

The ATIP Secretariat is part of the Communications and Portfolio Sector.

The ATIP Secretariat is responsible for:

1. Implementing and managing programs and services related to NRCan’s administration of both the Access to Information Act and the Privacy Act
2. Providing advice to NRCan employees as they fulfill their obligations under both acts.

The ATIP Secretariat is led by a Director who is supported by two Deputy Directors. Each of these managers oversees a unit that is responsible for a different functional area:

1. ATIP Operations Unit
2. ATIP Policy and Governance Unit

Core functions of the ATIP Secretariat include:

The ATIP Operations Unit also oversees the management of the ATIP Intake Unit:

ATIP Intake Unit

• Receiving access to information and privacy requests from the public and from other organizations;
• Liaising with sectors to obtain and retrieve documents needed to process ATIP requests;
• Conducting and monitoring performance, reporting and data analytics for the team.

ATIP Operations Unit

• Processing requests under the Access to Information Act and the Privacy Act;
• Responding to consultations from other government departments regarding the application of both Acts on records involving NRCan;
• Representing the department in dealings with the Treasury Board Secretariat, Office of the Privacy Commissioner, and other government departments and agencies regarding the application of the Act;
• Developing procedures and practices to ensure the proper administration of the Act;
• Providing advice, as well as promoting awareness, to ensure that legislative obligations are respected.

ATIP Policy and Governance

• Providing guidance on the collection, protection, use, retention and disclosure of personal information in accordance with the Act, including new or modified programs;
• Representing the department in dealings with the Treasury Board Secretariat, Office of the Privacy Commissioner, and other government departments and agencies regarding the application of the Act;
• Developing procedures and practices to ensure the proper administration of both Acts including privacy management;
• Promoting awareness and training, to ensure that legislative obligations are respected;
• Monitoring departmental compliance with the Act, its regulations, and relevant procedures and policies;
• Coordinating, reviewing, approving and publishing new entries and modifications to Info Source, an annual Government of Canada publication that assists members of the public in exercising their right of access under the Act;
• Reviewing Personal Information Banks (PIBs); and
• Preparing the annual report to Parliament and other statutory reports, as well as other materials that may be required by central agencies.

Subject matter experts in the department make recommendations related to the disclosure of records subject to requests. Sector Liaison Officers play a key role in the processing of requests and consultations. Their duties include coordinating the retrieval of documents in a timely manner. 

3. Delegation Order

Section 73 of the Act provides that the head of a government institution may, by Delegation Order, designate one or more officers or employees of that institution to exercise or perform any of the powers, duties or functions of the head regarding the administration of the Act.

Consistent with best practices, the ATIP Director maintains full-delegated authority and is the principal administrator of the Act for NRCan. Full delegation also rests with the ATIP Deputy Director, the Director General responsible for ATIP, the Associate Deputy Minister and the Deputy Minister.

A copy of NRCan’s signed Delegation Order can be referenced at Appendix A.

4. Performance 2022-2023

Multi-year trends 2020-2021 to 2022-2023

Requests received: In 2022-2023, NRCan received 26 new privacy requests, a decrease of 10% from the previous reporting period. In 2021-2022, NRCan received a greater number of privacy requests concerning records related to human resources files. There was a decrease in this type of request in current reporting period (2022-2023), as compared to 2021-2022. The proportion of this type of request can fluctuate depending on active administrative processes and investigations coordinated by human resources.

Number of requests completed within legislated timelines: From April 1, 2022 to March 31, 2023, 26 requests were completed. Of these 26 requests, 25 were completed within their legislative timeframe, resulting in a compliance rate of 96.2%. This is a very slight decrease of 3.8% compared to the 2021-2022 reporting period, this is due to a delay in an external consultation for 1 file out of 26 closed. For the previous reporting period 29 requests were closed, all 29 were completed within their legislative timeframe, resulting in a compliance rate of 100%. In 2020-2021, 20 requests were completed. Of these 20 requests, 16 were completed within their legislative timeframe, representing a compliance rate of 80%.

The following tables illustrate the number of requests completed, broken down by completion times and the percentage of requests responded to within their legislative timelines:

Number of active requests outstanding from previous reporting periods: Three requests were carried over from last reporting period. Two of those requests were completed within legislated timelines and one request was completed outside legislated timelines.

Number of active complaints outstanding from previous reporting periods: No complaints were received or closed during the 2022-2023 reporting period and no complaints were outstanding from previous reporting periods.

Application of exemptions and exclusions:

• Exemptions: The multi-year trend from 2020-2021 to 2022-2023 shows that the personal information exemption (section 26 of the Privacy Act) has been applied consistently. In the current reporting period, section 26 was applied in 13 out of 26 requests. Section 22(1)(b) was applied in one request and section 27 was applied in two requests. In 2021-2022, section 26 was applied in 16 of 29 requests, which is consistent with past reporting periods where in 2020-2021 it was applied in 9 of 20 requests.
• Exclusions: There were no exclusions applied during this reporting period.

Application of extensions: During the current reporting period, NRCan applied extensions to 23.1% of requests completed. These extensions were invoked in accordance with section 15 of the Privacy Act (i.e. volume of records, documents are difficult to obtain, external). The percentage of extensions applied in this reporting period decreased as compared with the previous period where extensions were invoked to 34.4% of requests completed.

Consultations completed from other institutions: In this reporting period, there were no privacy consultations. In 2021-2022, NRCan completed one privacy consultation. In 2020-2021, there were no privacy consultations received by NRCan.

Requests for which records were “all disclosed” and “disclosed in part”:

From April 1, 2022 to March 31, 2023, 4 requests were completed for which the records were all disclosed, and 13 requests were completed for which the records were disclosed in part. This represents 15.4% and 44.8%, respectively, of the privacy requests completed during the current reporting period.

Impact of COVID-19 related measures on NRCan’s ability to fulfill its Privacy Act responsibilities:

NRcan ATIP operations were not impacted by COVID-19 related measures during the 2022-2023 fiscal year.

NRCan 2022-2023 Statistical Report on the Privacy Act:

For more information, a copy of the 2022-2023 Statistical Report can be referenced at Appendix B.

NRCan 2022-2023 Supplemental Statistical Report on the Privacy Act:

For more information, a copy of the 2022-2023 Supplemental Statistical Report can be referenced at Appendix C.

5. Training and Awareness

As part of our continued efforts to promote general ATIP awareness at NRCan in 2022-2023, the ATIP Secretariat held 5 one-hour web training sessions with various program areas. A total of 110 employees participated.

In an effort to create ATIP awareness in the department, the ATIP Secretariat promoted privacy through a departmental information booth during Security Awareness Week and newsletters during Privacy Awareness Week 2022.

6. Policies, Guidelines, Procedures

NRCan continues to improve its privacy practices and performance in accordance with the department’s Privacy Management Framework and to support the highest standards of service. The ATIP Secretariat worked collaboratively with the Information Management team and the M365 team on developing a departmental procedure related to the use MS Teams recordings on an ad hoc basis to ensure the department complies with the privacy principles. This initiative is ongoing.

Format of information released: To ensure that Canadians’ right of access to their personal information is respected, the ATIP Secretariat continued to provide records in the format requested by the applicant, including machine-readable and reusable formats.

Dedicated privacy mailbox: To ensure that all privacy-related matters are addressed in a timely manner, the ATIP Secretariat continued to promote the use of the privacy mailbox. The types of requests typically received via the privacy mailbox include: general privacy advice questions, reporting of privacy breaches / incidents, and privacy training requests.

Engagement and promotion of privacy management within NRCan: In addition to the privacy training sessions offered to departmental employees, the ATIP Secretariat continued to participate in a number of departmental committees and working groups. As a result of this engagement, the ATIP Secretariat processed 95 privacy advice files related to the collection of personal information within NRCan, which is a significant increase of 70% from the previous reporting period, where we reported 56 privacy advice files.

Privacy Breach Management Framework: The NRCan Privacy Policy Team plans to update and make further improvements to the department’s privacy breach procedure during next fiscal year. This includes reference tools regarding the formal departmental Privacy Breach Management Framework.

Open Government: The ATIP Secretariat collaborated and assisted the sectors in meeting their obligations with respect to the Open Government Initiative. The Secretariat continued to work with program areas to ensure that “privacy by design” is considered in open government activities so that the department is proactive and not reactive in considering privacy, security and confidentiality of information.

ATIP Community Working Groups: The ATIP Secretariat participated in the ATIP community working groups related to the Privacy Act reform and privacy-related discussions.

Duty to Assist: In order to ensure transparency in the ATIP process and in relation to the “Duty to Assist” requirements, the ATIP Secretariat proactively communicated with applicants to provide timely and complete responses.

New Collection of Social Insurance Numbers (SIN): In 2022-2023, the Canada Greener Homes Initiative launched the Oil to Heat Pump Affordability Program (OHPA), which provides funding to Canadians to convert oil heating systems to heat pumps. In accordance with the Directive on Social Insurance Numbers, this program completed a PIA in relation to the collection of personal information needed to deliver the program, including the collection of social insurance numbers. The OHPA program received policy approval from Treasury Board for the authority to collect SIN.

7. Initiatives and Projects to Improve Privacy

Indigenous Reconciliation: In an effort to improve services and advance reconciliation with Indigenous peoples at NRCan, the ATIP Secretariat has initiated discussions with internal program areas to gather information on providing more culturally appropriate services (i.e. via ATIP consultations with Indigenous peoples), as well as, understanding Indigenous data held by NRCan. The Secretariat has included a component in its departmental ATIP training sessions to increase awareness of this commitment. This initiative is ongoing.

IT modernization: In 2022-2023, NRCan ATIP continued the process of procuring and implementing a new ATIP request processing software solution (RPSS) to replace and improve upon its existing system. NRCan has also adopted the use of Power BI software in order to provide management with improved dashboard updates. The dashboard provides a quick look at ATIP Operations including the status of active files (month to month, multi-year, and overall compliance), as well as a breakdown of sector workload when it comes to ATIP requests.

ATIP Online Request Service (AORS): NRCan has been actively participating in the Treasury Board Secretariat’s ATIP Online Request Service. This initiative simplifies the process of requesting government records by providing a convenient solution, which enables Canadians to submit their ATIP requests and application fees online. In 2022-2023, NRCan received 100% of its privacy requests online (26 via the AORS). Notably, NRCan has experienced a consistent multi-year trend in the percentage of requests received through the AORS.

8. Summary of Key Issues and Actions Taken on Complaints

There was one complaint received, however it was resolved, and no investigations were undertaken pursuant to the Privacy Act in 2022-2023 at NRCan.

9. Material Privacy Breaches

NRCan reported three material privacy breaches in 2022-2023 which were all due to human error. Two breaches involved improper disclosure of human resources and security screening documents, and one file involved a misplaced external drive containing personal information. Steps were taken to mitigate and remediate in all cases and as a result, no additional corrective measures were taken and notification was sent to the affected individuals, the Office of the Privacy Commissioner of Canada and to the Treasury Board Secretariat.

10. Privacy Impact Assessments (PIAs)

NRCan completed two PIAs during the reporting period.

1. Canada Greener Homes Grant Program (CGHG): The CGHG program provides grants to homeowners in order to make their homes more energy-efficient. The CGHG Program completed a PIA in relation to the collection of personal information needed to deliver the program to Canadians.
2. Oil to Heat Pump Affordability (OHPA) Program: The Canada Greener Homes Initiative launched the OHPA program in 2023, which provides funding to Canadians to convert oil heating systems to heat pumps, making heating systems more efficient and environmentally friendly. Prior to program launch, OHPA completed a PIA in relation to the collection of personal information needed to deliver the program, including a new collection of social insurance numbers by NRCan.

These Privacy Impact Assessments have yet to be published online but will be published during the next fiscal year.

11. Public Interest Disclosures

NRCan did not make any public interest disclosures during the reporting period.

Monitoring Compliance

To ensure that the internal ATIP process remained as efficient as possible, the ATIP Secretariat routinely monitored the processing time for privacy requests using reports generated from the ATIP case management system. General information such as the department’s performance statistics and reporting on trends and changes to the ATIP process were communicated to senior officials through weekly meetings and the ATIP Planner.

Inter-institutional consultations for privacy requests are very rare at NRCan and are only conducted on a need-to-know basis. No inter-institutional privacy request consultations were conducted during the fiscal year.

NRCan is evaluating the feasibility of making frequently requested types of information available to the public by other means. Therefore, no monitoring was conducted in relation to this issue during this fiscal year.

NRCan is in the process of developing appropriate privacy protections included in contracts, agreements, and arrangements through consultation with program officials. A centralized procedure has yet to be implemented. Therefore, no monitoring was conducted in relation to this issue during this fiscal year.

Appendix A: Delegation Order

Delegation Order – Privacy Act and Privacy Regulations

The Minister of Natural Resources, pursuant to section 73 of the Privacy Act (PA), hereby designates the persons holding the positions set out in the schedule hereto, or the persons occupying on an acting basis those positions, to exercise the powers, duties and functions of the Minister as the head of Natural Resources Canada, under the provisions of the PA and related regulations set out in the schedule below. This designation supersedes all previous delegation orders.

Original signed by: The Honourable Jonathan Wilkinson, P.C., M.P. Minister of Natural Resources Canada
Date: November 17, 2021

Appendix B: Statistical Report

Statistical Report on the Privacy Act

Name of institution: Natural Resources Canada
Reporting period: 2022-04-01 to 2023-03-31

Section 1: Requests Under the Privacy Act

1.1  Number of requests received

	Number of Requests
Received during reporting period	26
Outstanding from previous reporting periods	3
• Outstanding from previous reporting period	3
• Outstanding from more than one reporting period	0
Total	29
Closed during reporting period	26
Carried over to next reporting period	3
• Carried over within legislated timeline	2
• Carried over beyond legislated timeline	1

1.2 Channels of requests

Source						Number of Requests
Online						26
E-mail						0
Mail						0
In person						0
Phone						0
Fax						0
Total						26

Section 2: Informal requests

2.1  Number of informal requests

	Number of Requests
Received during reporting period	0
Outstanding from previous reporting periods	0
• Outstanding from previous reporting period	0
• Outstanding from more than one reporting period	0
Total	0
Closed during reporting period	0
Carried over to next reporting period	0

2.2 Channels of informal requests

Source						Number of Requests
Online						0
E-mail						0
Mail						0
In person						0
Phone						0
Fax						0
Total						0

2.3 Completion time of informal requests

Completion Time

1 to 15 Days	16 to 30 Days	31 to 60 Days	61 to 120 Days	121 to 180 Days	181 to 365 Days	More Than 365 Days	Total
0	0	0	0	0	0	0	0

2.4 Pages released informally

Less Than 100 Pages Released		100-500 Pages Released		501-1000 Pages Released		1001-5000 Pages Released		More Than 5000 Pages Released
Number of Requests	Pages Released	Number of Requests	Pages Released	Number of Requests	Pages Released	Number of Requests	Pages Released	Number of Requests	Pages Released
0	0	0	0	0	0	0	0	0	0

Section 3: Requests Closed During the Reporting Period

3.1 Disposition and completion time

Disposition of Requests	Completion Time
	1 to 15 Days	16 to 30 Days	31 to 60 Days	61 to 120 Days	121 to 180 Days	181 to 365 Days	More Than 365 Days	Total
All disclosed	0	4	0	0	0	0	0	4
Disclosed in part	0	7	5	0	0	1	0	13
All exempted	0	0	0	0	0	0	0	0
All excluded	0	0	0	0	0	0	0	0
No records exist	1	2	0	0	0	0	0	3
Request abandoned	4	1	1	0	0	0	0	6
Neither confirmed nor denied	0	0	0	0	0	0	0	0
Total	5	14	6	0	0	0	0	26

3.2 Exemptions

Section	Number of Requests	Section	Number of Requests	Section	Number of Requests
18(2)	0	22(1)(a)(i)	0	23(a)	0
19(1)(a)	0	22(1)(a)(ii)	0	23(b)	0
19(1)(b)	0	22(1)(a)(iii)	0	24(a)	0
19(1)(c)	0	22(1)(b)	1	24(b)	0
19(1)(d)	0	22(1)(c)	0	25	0
19(1)(e)	0	22(2)	0	26	13
19(1)(f)	0	22.1	0	27	2
20	0	22.2	0	27.1	0
21	0	22.3	0	28	0
		22.4	0

3.3. Exclusions

Section	Number of Requests	Section	Number of Requests	Section	Number of Requests
69(1)(a)	0	70(1)	0	70(1)(d)	0
69(1)(b)	0	70(1)(a)	0	70(1)(e)	0
69.1	0	70(1)(b)	0	70(1)(f)	0
		70(1)(c)	0	70.1	0

3.4 Format of information released

Paper		Electronic					Other
		E-record		Data set	Video	Audio
0		17		0	0	0	0

3.5 Complexity

3.5.1 Relevant pages processed and disclosed for paper and e-record formats

Number of Pages Processed	Number of Pages Disclosed	Number of Requests
5948	2263	23

3.5.2 Relevant pages processed by request disposition for paper and e-record formats by size of requests

Disposition	Less Than 100 Pages Processed		100-500 Pages Processed		501-1000 Pages Processed		1001-5000 Pages Processed		More Than 5000 Pages Processed
	Number of Requests	Pages Processed	Number of Requests	Pages Processed	Number of Requests	Pages Processed	Number of Requests	Pages Processed	Number of Requests	Pages Processed
All disclosed	3	12	1	268	0	0	0	0	0	0
Disclosed in part	5	251	4	1109	2	697	2	3611	0	0
All exempted	0	0	0	0	0	0	0	0	0	0
All excluded	0	0	0	0	0	0	0	0	0	0
Request abandoned	6	0	0	0	0	0	0	0	0	0
Neither confirmed nor denied	0	0	0	0	0	0	0	0	0	0
Total	14	263	5	1377	2	697	2	3611	0	0

3.5.3 Relevant minutes processed and disclosed for audio formats 

Number of Minutes Processed	Number of Minutes Disclosed	Number of Requests
0	0	0

3.5.4 Relevant minutes processed per request disposition for audio formats by size of requests

Disposition	Less Than 60 Minutes Processed		60 - 120 Minutes Processed		More than 120 Minutes Processed
	Number of Requests	Minutes Processed	Number of Requests	Minutes Processed	Number of Requests	Minutes Processed
All disclosed	0	0	0	0	0	0
Disclosed in part	0	0	0	0	0	0
All exempted	0	0	0	0	0	0
All excluded	0	0	0	0	0	0
Request abandoned	0	0	0	0	0	0
Neither confirmed nor denied	0	0	0	0	0	0
Total	0	0	0	0	0	0

3.5.5 Relevant minutes processed and disclosed for video formats

Number of Minutes Processed	Number of Minutes Disclosed	Number of Requests
0	0	0

3.5.6 Relevant minutes processed per request disposition for video formats by size of requests

Disposition	Less Than 60 Minutes Processed		60 - 120 Minutes Processed		More than 120 Minutes Processed
	Number of Requests	Minutes Processed	Number of Requests	Minutes Processed	Number of Requests	Minutes Processed
All disclosed	0	0	0	0	0	0
Disclosed in part	0	0	0	0	0	0
All exempted	0	0	0	0	0	0
All excluded	0	0	0	0	0	0
Request abandoned	0	0	0	0	0	0
Neither confirmed nor denied	0	0	0	0	0	0
Total	0	0	0	0	0	0

3.5.7 Other complexities

Disposition	Consultation Required	Legal Advice Sought	Interwoven Information	Other	Total
All disclosed	0	0	0	0	0
Disclosed in part	3	0	10	0	13
All exempted	0	0	0	0	0
All excluded	0	0	0	0	0
Request abandoned	0	0	0	0	0
Neither confirmed nor denied	0	0	0	0	0
Total	3	0	10	0	13

3.6 Closed requests

3.6.1 Number of requests closed within legislated timelines

  

Number of requests closed within legislated timelines	25
Percentage of requests closed within legislated timelines (%)	96.15384615

3.7 Deemed refusals

3.7.1 Reasons for not meeting legislated timelines

Number of requests closed past the legislated timelines	Principal Reason
	Interference with operations / Workload	External Consultation	Internal Consultation	Other
1	0	1	0	0

3.7.2 Request closed beyond legislated timelines (including any extension taken)

Number of days past legislated timelines	Number of requests past legislated timeline where no extension was taken	Number of requests past legislated timeline where an extension was taken	Total
1 to 15 days	0	0	0
16 to 30 days	0	0	0
31 to 60 days	0	0	0
61 to 120 days	0	0	0
121  to 180 days	0	0	0
181 to 365 days	0	1	1
More than 365 days	0	0	0
Total	0	1	1

3.8 Requests for translation

Translation Requests	Accepted	Refused	Total
English to French	0	0	0
French to English	0	0	0
Total	0	0	0

Section 4: Disclosures Under Subsections 8(2) and 8(5)

Paragraph 8(2)(e)	Paragraph 8(2)(m)	Subsection 8(5)	Total
0	0	0	0

Section 5: Requests for Correction of Personal Information and Notations

Disposition for Correction Requests Received	Number
Notations attached	0
Requests for correction accepted	0
Total	0

Section 6: Extensions

6.1 Reasons for extensions

Number of requests where an extension was taken				15(a)(i) Interference with operations				15 (a)(ii) Consultation			15(b) Translation purposes or conversion
				Further review required to determine exemptions	Large volume of pages	Large volume of requests	Documents are difficult to obtain	Cabinet ConfidenceSection (Section 70)	External	Internal
6				0	3	0	1	0	2	0	0

6.2 Length of extensions

Length of Extensions				15(a)(i) Interference with operations				15 (a)(ii) Consultation			15(b) Translation purposes or conversion
				Further review required to determine exemptions	Large volume of pages	Large volume of requests	Documents are difficult to obtain	Cabinet ConfidenceSection (Section 70)	External	Internal
1 to 15 days				0	0	0	1	0	0	0	0
16 to 30 days				0	3	0	0	0	2	0	0
31 days or greater											0
Total				0	3	0	1	0	2	0	0

Section 7: Consultations Received From Other Institutions and Organizations

7.1 Consultations received from other Government of Canada institutions and other organizations

Consultations	Other Government of Canada Institutions	Number of Pages to Review	Other Organizations	Number of Pages to Review
Received during the reporting period	0	0	0	0
Outstanding from the previous reporting period	0	0	0	0
Total	0	0	0	0
Closed during the reporting period	0	0	0	0
Carried over within negotiated timelines	0	0	0	0
Carried over beyond negotiated timelines	0	0	0	0

7.2 Recommendations and completion time for consultations received from other Government of Canada institutions

Recommendation	Number of Days Required to Complete Consultation Requests
	1 to 15 Days	16 to 30 Days	31 to 60 Days	61 to 120 Days	121  to 180 Days	181 to 365 Days	More Than 365 Days	Total
Disclose entirely	0	0	0	0	0	0	0	0
Disclose in part	0	0	0	0	0	0	0	0
Exempt entirely	0	0	0	0	0	0	0	0
Exclude entirely	0	0	0	0	0	0	0	0
Consult other institution	0	0	0	0	0	0	0	0
Other	0	0	0	0	0	0	0	0
Total	0	0	0	0	0	0	0	0

7.3 Recommendations and completion time for consultations received from other organizations outside the Government of Canada

Recommendation	Number of days required to complete consultation requests
	1 to 15 Days	16 to 30 Days	31 to 60 Days	61 to 120 Days	121  to 180 Days	181 to 365 Days	More Than 365 Days	Total
Disclose entirely	0	0	0	0	0	0	0	0
Disclose in part	0	0	0	0	0	0	0	0
Exempt entirely	0	0	0	0	0	0	0	0
Exclude entirely	0	0	0	0	0	0	0	0
Consult other institution	0	0	0	0	0	0	0	0
Other	0	0	0	0	0	0	0	0
Total	0	0	0	0	0	0	0	0

Section 8: Completion Time of Consultations on Cabinet Confidences

8.1 Requests with Legal Services

Number of Days	Fewer Than 100 Pages Processed		100-500 Pages Processed		501-1000 Pages Processed		1001-5000 Pages Processed		More Than 5000 Pages Processed
	Number of Requests	Pages Disclosed	Number of Requests	Pages Disclosed	Number of Requests	Pages Disclosed	Number of Requests	Pages Disclosed	Number of Requests	Pages Disclosed
1 to 15	0	0	0	0	0	0	0	0	0	0
16 to 30	0	0	0	0	0	0	0	0	0	0
31 to 60	0	0	0	0	0	0	0	0	0	0
61 to 120	0	0	0	0	0	0	0	0	0	0
121 to 180	0	0	0	0	0	0	0	0	0	0
181 to 365	0	0	0	0	0	0	0	0	0	0
More than 365	0	0	0	0	0	0	0	0	0	0
Total	0	0	0	0	0	0	0	0	0	0

8.2 Requests with Privy Council Office

Number of Days	Fewer Than 100 Pages Processed		100-500 Pages Processed		501-1000 Pages Processed		1001-5000 Pages Processed		More Than 5000 Pages Processed
	Number of Requests	Pages Disclosed	Number of Requests	Pages Disclosed	Number of Requests	Pages Disclosed	Number of Requests	Pages Disclosed	Number of Requests	Pages Disclosed
1 to 15	0	0	0	0	0	0	0	0	0	0
16 to 30	0	0	0	0	0	0	0	0	0	0
31 to 60	0	0	0	0	0	0	0	0	0	0
61 to 120	0	0	0	0	0	0	0	0	0	0
121 to 180	0	0	0	0	0	0	0	0	0	0
181 to 365	0	0	0	0	0	0	0	0	0	0
More than 365	0	0	0	0	0	0	0	0	0	0
Total	0	0	0	0	0	0	0	0	0	0

Section 9: Complaints and Investigations Notices Received

Section 31	Section 33	Section 35	Court action	Total
1	0	0	0	1

Section 10: Privacy Impact Assessments (PIAs) and Personal Information Banks (PIBs)

10.1 Privacy Impact Assessments

  

Number of PIAs completed	2
Number of PIAs modified	0

10.2 Institution-specific and Central Personal Information Banks

Personal Information Banks	Active	Created	Terminated	Modified
Institution-specific	15	0	1	1
Central	48	0	0	0
Total	63	0	1	1

Section 11: Privacy Breaches

11.1 Material Privacy Breaches reported

Number of material privacy breaches reported to TBS	3
Number of material privacy breaches reported to OPC	3

11.2 Non-Material Privacy Breaches

Number of non-material privacy breaches	4

Section 12: Resources Related to the Privacy Act

12.1  Allocated Costs

Expenditures	Amount
Salaries	$158,489
Overtime	$0
Goods and Services	$25,924
• Professional services contracts	$25,924
• Other	$0
Total	$184,413

12.2  Human Resources

Resources	Person Years Dedicated to Privacy Activities
Full-time employees	1.946
Part-time and casual employees	0.000
Regional staff	0.000
Consultants and agency personnel	0.100
Students	0.000
Total	2.046

Appendix C: Supplemental Statistical Report

Supplemental Statistical Report on the Access to Information Act and the Privacy Act

Name of institution: Natural Resources Canada
Reporting period: 2022-04-01 to 2023-03-31

Section 1: Capacity to Receive Requests under the Access to Information Act and the Privacy Act

Enter the number of weeks your institution was able to receive ATIP requests through the different channels.

	Number of Weeks
Able to receive requests by mail	52
Able to receive requests by email	52
Able to receive requests through the digital request service	52

Section 2: Capacity to Process Records under the Access to Information Act and the Privacy Act

2.1 Enter the number of weeks your institution was able to process paper records in different classification levels.

	No Capacity	Partial Capacity	Full Capacity	Total
Unclassified Paper Records	0	0	52	52
Protected B Paper Records	0	0	52	52
Secret and Top Secret Paper Records	0	0	52	52

2.2 Enter the number of weeks your institution was able to process electronic records in different classification levels.

  

	No Capacity	Partial Capacity	Full Capacity	Total
Unclassified Electronic Records	0	0	52	52
Protected B Electronic Records	0	0	52	52
Secret and Top Secret Electronic Records	0	0	52	52

Section 3: Open Requests and Complaints Under the Access to Information Act

3.1 Enter the number of open requests that are outstanding from previous reporting periods.

Fiscal Year Open Requests Were Received	Open Requests that are Within Legislated Timelines as of March 31, 2023	Open Requests that are Beyond Legislated Timelines as of March 31, 2023	Total
Received in 2022-2023	105	16	121
Received in 2021-2022	68	27	95
Received in 2020-2021	16	24	40
Received in 2019-2020	28	15	43
Received in 2018-2019	1	14	15
Received in 2017-2018	0	7	7
Received in 2016-2017	0	3	3
Received in 2015-2016	0	0	0
Received in 2014-2015	0	0	0
Received in 2013-2014 or earlier	0	0	0
Total	218	106	324

3.2 Enter the number of open complaints with the Information Commissioner of Canada that are outstanding from previous reporting periods.

Fiscal Year Open Complaints Were Received by Institution	Number of Open Complaints
Received in 2022-2023	12
Received in 2021-2022	1
Received in 2020-2021	0
Received in 2019-2020	1
Received in 2018-2019	0
Received in 2017-2018	0
Received in 2016-2017	0
Received in 2015-2016	0
Received in 2014-2015	0
Received in 2013-2014 or earlier	2
Total	16

Section 4: Open Requests and Complaints Under the Privacy Act

4.1 Enter the number of open requests that are outstanding from previous reporting periods.

Fiscal Year Open Requests Were Received	Open Requests that are Within Legislated Timelines as of March 31, 2023	Open Requests that are Beyond Legislated Timelines as of March 31, 2023	Total
Received in 2022-2023	2	1	3
Received in 2021-2022	0	01	0
Received in 2020-2021	0	0	0
Received in 2019-2020	0	0	0
Received in 2018-2019	0	0	0
Received in 2017-2018	0	0	0
Received in 2016-2017	0	0	0
Received in 2015-2016	0	0	0
Received in 2014-2015	0	0	0
Received in 2013-2014 or earlier	0	0	0
Total	2	1	3

4.2 Enter the number of open complaints with the Privacy Commissioner of Canada that are outstanding from previous reporting periods.

Fiscal Year Open Complaints Were Received by Institution	Number of Open Complaints
Received in 2022-2023	0
Received in 2021-2022	0
Received in 2020-2021	0
Received in 2019-2020	0
Received in 2018-2019	0
Received in 2017-2018	0
Received in 2016-2017	0
Received in 2015-2016	0
Received in 2014-2015	0
Received in 2013-2014 or earlier	0
Total	0

Section 5: Social Insurance Number (SIN)

Has your institution begun a new collection or a new consistent use of the SIN in 2022-2023?	Yes

Section 6: Universal Access under the Privacy Act

How many requests were received from confirmed foreign nationals outside of Canada in 2022-2023?	0