2020-2021: Annual report to Parliament - Access to Information Act

Table of Contents

A1. Introduction
A2. Organizational Structure
A3. Delegation Order
A4. Performance 2020-2021
A5. Reporting on Access to Information Fees for the Purposes of the Service Fees Act
A6. Training and Awareness
A7. Policies, Guidelines, Procedures and Initiatives
A8. Summary of Key Issues and Actions Taken on Complaints
A9. Monitoring Compliance
Appendix A: Delegation Order
Appendix B: Statistical Report
Appendix C: Supplemental Statistical Report

Section A: Annual Report on the Access to Information Act, 2020-2021

A1. Introduction

The Access to Information Act (ATIA) was proclaimed into force on July 1, 1983. The Act gives Canadian citizens, permanent residents, and any person and corporation present in Canada a right of access to information contained within government records, subject to specific and limited exceptions.

This report is prepared and tabled in Parliament in accordance with section 94 of the Access to Information Act and section 20 of the Service Fees Act. It covers the period from April 1, 2020 to March 31, 2021.

Mandate of Natural Resources Canada

NRCan works to improve the quality of life of Canadians by ensuring that our natural resources are developed sustainably, providing a source of jobs, prosperity and opportunity, while preserving our environment and respecting our communities and Indigenous peoples.

The Minister of Natural Resources Canada has responsibilities in relation to more than 30 acts of Parliament. The Minister’s core powers, duties and functions are set forth in the Department of Natural Resources Act, the Resources and Technical Surveys Act, the Forestry Act, the Energy Efficiency Act and the Extractive Sector Transparency Measures Act. The department also works in areas of shared responsibilities with provinces, which includes the environment, public safety, economic development, science and technology, and consultations with Indigenous peoples. To fulfil its responsibilities, the department relies on a number of instruments (e.g. policy, regulation, statutory transfers, grants and contributions) and key activities (e.g. science and technology, partnerships and communications).

NRCan has offices and laboratories across the country. About one-third of our employees are located in the National Capital Region, with the remainder working in regional offices: Atlantic Canada, Quebec, Ontario, the Western and Pacific Regions and Northern Canada.

A2. Organizational Structure

NRCan’s Access to Information and Privacy (ATIP) Secretariat centralizes the administration of the ATIA for NRCan, as well as for the Northern Pipeline Agency (NPA) as per a Service Letter of Agreement.

The ATIP Director has full authority delegated by the Minister for the administration of the Act. The Director is accountable for ensuring compliance with the ATIA and its related policy instruments. In addition, the Director is responsible for the development, coordination, and implementation of effective practices and procedures within NRCan in order to enable efficient processing of requests under the ATIA.

In 2020-2021, the ATIP Secretariat had a complement of 10 full-time employees dedicated to the administration of the ATIA: one Director, three Team Leaders, three ATIP Analysts, one Systems Analyst and two Administrative Assistants. In order to help meet the increase in volume and complexity of requests, the ATIP Secretariat also engaged the support of one consultant.

Core functions of the ATIP Secretariat include:

• Processing requests under the ATIA;
• Responding to consultations from other government departments regarding the application of the Act on records originating from NRCan;
• Representing the department in dealings with the Treasury Board Secretariat, the Office of the Information Commissioner of Canada, and other government departments and agencies;
• Developing procedures and practices to ensure the proper administration of the Act;
• Providing advice, as well as promoting awareness, to ensure that legislative obligations are respected;
• Monitoring departmental compliance with the Act, its regulations, and relevant procedures and policies;
• Coordinating, reviewing, approving and publishing new entries and modifications to Info Source, to assist members of the public in exercising their right of access under the Act; and
• Preparing the annual report to Parliament and other statutory reports, as well as other materials that may be required by central agencies.

Subject matter experts throughout the department make recommendations related to the disclosure of records subject to requests. Sector Liaison Officers play a key role in the processing of requests and consultations. Their duties include coordinating the retrieval of documents in a timely manner.

A3. Delegation Order

Section 95 of the ATIAprovides that the head of a government institution may, by Delegation Order, designate one or more officers or employees of that institution to exercise or perform any of the powers, duties or functions of the head related to the administration of the Act.

Consistent with best practices, the ATIP Director maintains full-delegated authority and is the principal administrator of the Act for NRCan. Full delegation also rests with the ATIP Deputy Director, the Director General responsible for ATIP, the Associate Deputy Minister and the Deputy Minister.

A copy of NRCan’s Delegation Order can be referenced at Appendix A.

A4. Performance 2020-2021

Multi-year trends 2018-2019 to 2020-2021

Text Version

Overview for Access to Information Act Requests

In 2018-2019, 317 requests were received, 297 requests were completed and 268 requests were completed within the legislated timelines.

In 2019-2020, 422 requests were received, 365 requests were completed and 302 requests were completed within the legislated timelines.

In 2020-2021, 520 requests were received, 335 requests were completed, 284 requests were completed within the legislated timelines.

Requests received: In 2020-2021, NRCan received 520 new access to information requests, an increase of 19% from the previous reporting period. This increase is due to a number of requests for departmental dockets that were submitted by one applicant.

Number of requests completed within legislated timelines: From April 1, 2020 to March 31, 2021, 520 requests were completed. Of these 520 requests, 284 were closed within their legislative timeframe, representing a compliance rate of 84.8%. During the 2019-2020 reporting period, 365 requests were completed. Of these 365 requests, 302 were completed within their legislative timeframe, resulting in a compliance rate of 82.7%. In 2018-2019, 297 were completed. Of these 297 requests, 268 were closed within their legislative timeframe, resulting in a compliance rate of 90.2%. The drop in compliance rate in 2020-2021 is due to the 19% increase in workload of requests received by the ATIP Secretariat, coupled with the push to close backlog files.

The following tables illustrate the number of requests completed, broken down by completion times and the percentage of requests responded to within their legislative timelines.

Text Version

Completion Times of Access to Information Requests

54 requests with a disposition of all disclosed and 98 requests with a disposition of disclosed in part were completed within 30 days.

13 requests with a disposition of all disclosed and 80 requests with a disposition of disclosed in part were completed between 31 and 120 days.

4 requests with a disposition of all disclosed and 41 requests with a disposition of disclosed in part were completed in 121 days or more.

Text Version

Percentage of Access to Information Requests Completed within Legislated Timelines

In 2018-2019, 90.2 percent of Access to Information requests were completed within their legislated timelines.

In 2019-2020, 82.7 percent of Access to Information requests were completed within their legislated timelines.

In 2020-2021, 84.4 percent of Access to Information requests were completed within their legislated timelines.

Application of exemptions and exclusions:

• Exemptions: The multi-year trend from 2018-2019 to 2020-2021 shows that the nature of exemptions and the number of times the exemptions were applied remained fairly consistent from one reporting period to the next. The exemptions applied were mostly related to personal information, third party information and operations of government. In this reporting period, these exemptions were applied 66 times, 134 times and 259 times, respectively. During the 2019-2010 reporting period, these exemptions were applied 100 times, 136 times and 225 times, respectively. During the 2018-2019 reporting period, the exemptions applied were mostly related to personal information, third party information and operations of government. These exemptions were applied 78 times, 116 times and 194 times, respectively.
• Exclusions: In relation to the application of exclusions, section 69 was applied 126 times during the 2020-2021 reporting period. This represents a slight decrease from the 2019-2020 reporting period where exclusions were applied 166 times.
• Application of extensions: During the current reporting period, NRCan applied extensions to 33% of requests completed. This is a decrease from the 2019-2020 and 2018-2019 reporting periods where extensions were applied in 47% and 65% of cases, respectively. For all three reporting periods, extensions were mainly taken to conduct necessary consultations with other government departments. Extensions were also applied to voluminous requests where meeting the original due dates would interfere with the operations of the institution, as well as to conduct consultations with organizations outside of the federal government (referred to as third party).
• Consultations completed from other institutions: During the current reporting period 96 consultations were completed. This represents a significant decrease in comparison to the 2019-2020 and 2018-2019 reporting periods, where 291 and 210 consultations were completed, respectively. The decrease in consultations completed was mainly due to the fact that classified consultations could not be processed remotely as NRCan conducts most of its operations using a non-secure platform.
  For more information, a copy of the 2020-2021 Statistical Report can be referenced at Appendix B.

2020-2021 Supplemental Statistical Report on the Access to Information Act:

During the 2020-2021 reporting period, NRCAN was able to process requests.

For more information, a copy of the 2020-2021 Supplemental Statistical Report can be referenced at Appendix C.

Requests for which records were “all disclosed” and “disclosed in part”:

From April 1, 2020 to March 31, 2021, 71 requests were completed for which the records were all disclosed, whereas 219 requests were completed for which the records were disclosed in part. This represents 21% and 65%, respectively, of the requests completed during the current reporting period.

Impact of COVID-19-related measures on NRCan’s ability to fulfill its Access to Information Act responsibilities and implemented mitigation measures:

In 2020-2021, NRCan implemented exceptional workplace measures to curb the spread of novel Coronavirus (COVID-19) and protect federal employees and the public. As a result, all employees, except those providing critical services and support, were directed to work from home.

These measures impacted the operations of the ATIP Secretariat as well as the capacity of parties involved in the retrieval of records and/or provision of representations. In addition, ATIP requests residing on the secure network could not be accessed remotely and capacity to process classified requests was in turn affected.

In order to mitigate the impact of COVID-19 on NRCan’s ability to fulfill its Access to Information Act responsibilities, the following measures were implemented:

• All applicants that have active requests with NRCan were notified by email of the situation and the limited ability to process their requests, including possible delays;
• The ATIP general mailbox was set up to notify the public of the possible delays in the processing of new requests;
• All departments that had active consultations with NRCan were notified by email of the situation, including possible delays;
• All ATIP liaison officers were notified of the situation and were supported by the Secretariat to address outstanding and upcoming files;
• All incoming and outgoing access to information requests, access consultations and e-mail correspondence were tracked in order to ensure that they were appropriately actioned;
• In order to continue to meet legislative obligations under the Act, the ATIP Secretariat acquired the ATIP case management system on the non-secure network to allow for the processing of non-classified requests;
• All classified files that were affected by reasons related to COVID-19 are being tracked in order to appropriately address them once the circumstances related to return to work evolve;
• All forms related to the processing of requests were digitized in order to facilitate the ATIP review and approval process; and
• Responses to requests and consultations were sent via email to provide timely access to records.

A5. Reporting on Access to Information Fees for the Purposes of the Service Fees Act

The Service Fees Act requires a responsible authority to report annually to Parliament on the fees collected by the institution. With respect to fees collected under theATIA, the information below is reported in accordance with the requirements of section 20 of the Service Fees Act.

• Enabling authority: ATIA
• Fee amount: $5
• Total revenue: $1,135
• Fees waived: During the reporting period, NRCan did not charge fees other than the $5 application fee. A total of $1,465 were waived during the reporting period to facilitate the processing of requests.
• Cost of operating the program: $1,085,015

A6. Training and Awareness

As part of our continued efforts to promote general ATIP awareness at NRCan, in 2020-2021, the ATIP Secretariat held 3 one-hour web seminars with various program areas. A total of 36 employees participated.

A7. Policies, Guidelines, Procedures and Initiatives

NRCan continues to improve its ATIP practices and performance in order to maintain the highest standards of service.

Format of information released: To support the Interim Directive on the Administration of the ATIA, the ATIP Secretariat continued to provide records in the format requested by the applicant, including machine-readable and reusable formats.

ATIP Online Request Service (AORS): NRCan has been actively participating in the Treasury Board Secretariat’s Online Request Service Pilot Project. This initiative simplifies the process of requesting government records by providing a convenient solution, which enables Canadians to submit their ATIP requests and application fees online. In 2020-2021, NRCan received 98% of its access to information requests (510) via the AORS. Notably, NRCan has experienced a consistent multi-year trend in the percentage of requests received through the AORS. In 2019-2020, NRCan received 93.8% of its access to information requests (396) through the AORS.    

Professional Development Program (PDP): To address the government-wide labour shortage of skills and expertise in the ATIP community and strengthen recruitment and retention of ATIP professionals, in May 2019, the ATIP Secretariat developed and finalized a PDP. In 2019 and throughout the reporting period, the ATIP Secretariat continued to recruit and promote candidates in the program. This program aims to build capacity to meet current and future demand by recruiting new entry-level ATIP officers and supporting them through additional training on an accelerated journey to a Senior ATIP Analyst position.

Duty to Assist: In order to ensure transparency in the ATIP process and in relation to the “Duty to Assist”requirements, the ATIP Secretariat proactively communicated with applicants to provide timely and complete responses.

A8. Summary of Key Issues and Actions Taken on Complaints

In 2020-2021, NRCan received two complaints pursuant to the Access to Information Act. Both complaints were related to the application of exemptions. Following the notice of complaints, the Office of the Information Commissioner discontinued their investigation. In addition, during the reporting period, NRCancompleted the processing of nine complaints related to the failure to provide certainrelevant records, processing delays, extensions applied as well as the application of exemptions. The completed complaints were deemed as well-founded, resolved and resolved.

A9. Monitoring Compliance

The ATIP Secretariat routinely monitored the processing time for access to information requests using statistical reports, which were provided to senior officials, including the Minister’s office, and highlight the overall year to date compliance rate for the department, the number of requests received and the number of requests closed. The department’s performance statistics, reporting on trends and changes to the ATIP process were communicated through weekly meetings with departmental and senior officials.

As a result of the exceptional workplace measures that were put into place to curb the spread of COVID-19, additional trackers were developed to ensure that decisions related to the processing of ATIP requests were properly documented and actioned.

Appendix A: Delegation Order

Delegation Order – Access to Information Act and Access to Information Regulations

The Minister of Natural Resources, pursuant to section 95 of the Access to Information Act (ATIA), hereby designates the persons holding the positions set out in the schedule hereto, or the persons occupying on an acting basis those positions, to exercise the powers, duties and functions of the Minister as the head of Natural Resources Canada, under the provisions of the ATIA and related regulations set out in the schedule below. This designation supersedes all previous delegation orders.

Original signed by: The Honourable Jonathan Wilkinson, P.C., M.P. Minister of Natural Resources Canada
Date: November 17, 2021

Appendix B: Statistical Report

Section 1: Requests Under the Access to Information Act

1.1  Number of requests

	Number of Requests
Received during reporting period	520
Outstanding from previous reporting period	176
Total	696
Closed during reporting period	335
Carried over to next reporting period	361

1.2  Sources of requests

Source	Number of Requests
Media	270
Academia	7
Business (private sector)	32
Organization	92
Public	34
Decline to Identify	85
Total	520

1.3 Informal requests

Completion Time
1 to 15 Days	16 to 30 Days	31 to 60 Days	61 to 120 Days	121 to 180 Days	181 to 365 Days	More Than 365 Days	Total
25	3	12	33	22	59	77	231

Section 2: Decline to act on vexatious, made in bad faith or abuse of right requests 

	Number of Requests
Outstanding from previous reporting period	0
Sent during reporting period	0
Total	0
Approved by the Information Commissioner during reporting period	0
Declined by the Information Commissioner during reporting period	0
Carried over to next reporting period	0

Section 3: Requests Closed During the Reporting Period        

3.1 Disposition and completion time

Disposition of Requests	Completion Time
	1 to 15 Days	16 to 30 Days	31 to 60 Days	61 to 120 Days	121 to 180 Days	181 to 365 Days	More Than 365 Days	Total
All disclosed	16	38	8	5	3	1	0	71
Disclosed in part	39	59	30	50	14	15	12	219
All exempted	0	2	0	0	1	0	0	3
All excluded	2	3	5	0	0	1	0	11
No records exist	16	6	1	0	1	0	0	24
Request transferred	1	0	0	0	0	0	0	1
Request abandoned	6	0	0	0	0	0	0	6
Neither confirmed nor denied	0	0	0	0	0	0	0	0
Decline to act with the approval of the Information Commissioner	0	0	0	0	0	0	0	0
Total	80	108	44	55	19	17	12	335

3.2 Exemptions

Section		Number of Requests	Section		Number of Requests	Section	Number of Requests	Section	Number of Requests
13(1)(a)		6	16(2)		46	18(a)	2	20.1	0
13(1)(b)		2	16(2)(a)		0	18(b)	2	20.2	0
13(1)(c)		11	16(2)(b)		0	18(c)	1	20.4	0
13(1)(d)		0	16(2)(c)		0	18(d)	0	21(1)(a)	137
13(1)(e)		0	16(3)		0	18.1(1)(a)	0	21(1)(b)	117
14		31	16.1(1)(a)		0	18.1(1)(b)	0	21(1)(c)	4
14(a)		0	16.1(1)(b)		0	18.1(1)(c)	0	21(1)(d)	1
14(b)		0	16.1(1)(c)		0	18.1(1)(d)	0	22	0
15(1)		5	16.1(1)(d)		0	19(1)	66	22.1(1)	2
15(1) - I.A.*		41	16.2(1)		1	20(1)(a)	0	23	11
15(1) - Def.*		0	16.3		0	20(1)(b)	78	23.1	0
15(1) - S.A.*		0	16.31		0	20(1)(b.1)	0	24(1)	0
16(1)(a)(i)		0	16.4(1)(a)		0	20(1)(c)	48	26	0
16(1)(a)(ii)		0	16.4(1)(b)		0	20(1)(d)	8
16(1)(a)(iii)		0	16.5		0
16(1)(b)		0	16.6		0
16(1)(c)		1	17		0
16(1)(d)		0

* I.A.:  International Affairs       Def.:  Defence of Canada       S.A.:  Subversive Activities

3.3 Exclusions

Section	Number of Requests	Section	Number of Requests	Section	Number of Requests
68(a)	8	69(1)	0	69(1)(g) re (a)	50
68(b)	0	69(1)(a)	6	69(1)(g) re (b)	0
68(c)	0	69(1)(b)	0	69(1)(g) re (c)	21
68.1	0	69(1)(c)	1	69(1)(g) re (d)	8
68.2(a)	0	69(1)(d)	2	69(1)(g) re (e)	13
68.2(b)	0	69(1)(e)	3	69(1)(g) re (f)	22
		69(1)(f)	0	69.1(1)	0

3.4  Format of information released

Paper	Electronic	Other
0	290	0

3.5 Complexity

3.5.1 Relevant pages processed and disclosed

Number of Pages Processed	Number of Pages Disclosed	Number of Requests
29369	16322	310

3.5.2 Relevant pages processed and disclosed by size of requests

Disposition	Less Than 100 Pages Processed		101-500 Pages Processed		501-1000 Pages Processed		1001-5000 Pages Processed		More Than 5000 Pages Processed
	Number of Requests	Pages Disclosed	Number of Requests	Pages Disclosed	Number of Requests	Pages Disclosed	Number of Requests	Pages Disclosed	Number of Requests	Pages Disclosed
All disclosed	69	841	1	222	1	550	0	0	0	0
Disclosed in part	175	3449	34	4965	5	2178	4	2854	1	1263
All exempted	1	0	1	0	0	0	1	0	0	0
All excluded	10	0	1	0	0	0	0	0	0	0
Request abandoned	6	0	0	0	0	0	0	0	0	0
Neither confirmed nor denied	0	0	0	0	0	0	0	0	0	0
Declined to act with the approval of the Information Commissioner	0	0	0	0	0	0	0	0	0	0
Total	261	4290	37	5187	6	2728	5	2854	1	1263

3.5.3 Other complexities

Disposition	Consultation Required	Assessment of Fees	Legal Advice Sought	Other	Total
All disclosed	12	0	0	0	12
Disclosed in part	81	0	0	1	82
All exempted	0	0	0	0	0
All excluded	1	0	0	0	1
Request abandoned	0	0	0	0	0
Neither confirmed nor denied	0	0	0	0	0
Declined to act with the approval of the Information Commissioner	0	0	0	0	0
Total	94	0	0	1	95

3.6 Closed requests

3.6.1  Number of requests closed within legislated timelines

						Requests closed within legislated timelines
Number of requests closed within legislated timelines						284
Percentage of requests closed within legislated timelines (%)						84.8

3.7 Deemed refusals

3.7.1 Reasons for not meeting legislated timelines

Number of Requests Closed Past the Legislated Timelines	Principal Reason
	Interference with Operations / Workload	External Consultation	Internal Consultation	Other
51	10	6	5	30

3.7.2 Requests closed beyond legislated timelines (including any extension taken)

Number of Days Past Legislated Timelines	Number of Requests Past Legislated Timeline Where No Extension Was Taken	Number of Requests Past  Legislated Timeline Where an Extension Was Taken	Total
1 to 15 days	3	1	4
16 to 30 days	2	1	3
31 to 60 days	2	0	2
61 to 120 days	9	6	15
121  to 180 days	5	1	6
181 to 365 days	8	2	10
More than 365 days	1	10	11
Total	30	21	51

3.8  Requests for translation

Translation Requests	Accepted	Refused	Total
English to French	0	0	0
French to English	0	0	0
Total	0	0	0

Section 4: Extensions

4.1  Reasons for extensions and disposition of requests

Disposition of Requests Where an Extension Was Taken	9(1)(a) Interference With Operations	9(1)(b) Consultation		9(1)(c) Third-Party Notice
		Section 69	Other
All disclosed	2	0	6	1
Disclosed in part	17	23	58	22
All exempted	1	0	0	1
All excluded	0	3	2	1
No records exist	0	0	0	0
Request abandoned	0	0	0	0
Decline to act with the approval of the Information Commissioner	0	0	0	0
Total	20	26	66	25

4.2 Length of extensions

Length of Extensions	9(1)(a) Interference With Operations	9(1)(b) Consultation		9(1)(c) Third-Party Notice
		Section 69	Other
30 days or less	2	3	21	6
31 to 60 days	2	13	17	14
61 to 120 days	8	9	23	4
121 to 180 days	1	1	0	1
181 to 365 days	7	0	5	0
365 days or more	0	0	0	0
Total	20	26	66	25

Section 5: Fees

Fee Type	Fee Collected		Fee Waived or Refunded
	Number of Requests	Amount	Number of Requests	Amount
Application	227	$1,135	293	$1,465
Other fees	0	$0	0	$0
Total	227	$1,135	293	$1,465

Section 6: Consultations Received From Other Institutions and Organizations

6.1  Consultations received from other Government of Canada institutions and organizations

Consultations	Other Government of Canada Institutions	Number of Pages to Review	Other Organizations	Number of Pages to Review
Received during reporting period	103	2780	6	91
Outstanding from the previous reporting period	34	927	1	3
Total	137	3707	7	94
Closed during the reporting period	89	3379	7	94
Carried over to next reporting period	48	328	0	0

6.2 Recommendations and completion time for consultations received from other Government of Canada institutions

Recommendation	Number of Days Required to Complete Consultation Requests
	1 to 15 Days	16 to 30 Days	31 to 60 Days	61 to 120 Days	121 to 180 Days	181 to 365 Days	More Than 365 Days	Total
Disclose entirely	19	23	8	4	2	2	0	58
Disclose in part	4	8	7	4	0	3	2	28
Exempt entirely	0	0	0	0	0	0	0	0
Exclude entirely	0	1	0	0	0	0	0	1
Consult other institution	0	0	0	0	0	0	0	0
Other	2	0	0	0	0	0	0	2
Total	25	32	15	8	2	5	2	89

6.3 Recommendations and completion time for consultations received from other organizations

Recommendation	Number of Days Required to Complete Consultation Requests
	1 to 15 Days	16 to 30 Days	31 to 60 Days	61 to 120 Days	121 to 180 Days	181 to 365 Days	More Than 365 Days	Total
Disclose entirely	1	1	1	3	0	0	0	6
Disclose in part	0	1	0	0	0	0	0	1
Exempt entirely	0	0	0	0	0	0	0	0
Exclude entirely	0	0	0	0	0	0	0	0
Consult other institution	0	0	0	0	0	0	0	0
Other	0	0	0	0	0	0	0	0
Total	1	2	1	3	0	0	0	7

Section 7: Completion Time of Consultations on Cabinet Confidences

7.1 Requests with Legal Services

Number of Days	Fewer Than 100 Pages Processed		101-500 Pages Processed		501-1000 Pages Processed		1001-5000 Pages Processed		More Than 5000 Pages Processed
	Number of Requests	Pages Disclosed	Number of Requests	Pages Disclosed	Number of Requests	Pages Disclosed	Number of Requests	Pages Disclosed	Number of Requests	Pages Disclosed
1 to 15	17	247	0	0	0	0	0	0	0	0
16 to 30	11	238	2	3	0	0	0	0	0	0
31 to 60	6	95	0	0	0	0	0	0	0	0
61 to 120	1	4	1	0	0	0	0	0	0	0
121 to 180	0	0	0	0	0	0	0	0	0	0
181 to 365	0	0	0	0	0	0	0	0	0	0
More than 365	0	0	0	0	0	0	0	0	0	0
Total	35	584	3	3	0	0	0	0	0	0

7.2 Requests with Privy Council Office

Number of Days	Fewer Than 100 Pages Processed		101‒500 Pages Processed		501-1000 Pages Processed		1001-5000 Pages Processed		More Than 5000 Pages Processed
	Number of Requests	Pages Disclosed	Number of Requests	Pages Disclosed	Number of Requests	Pages Disclosed	Number of Requests	Pages Disclosed	Number of Requests	Pages Disclosed
1 to 15	0	0	0	0	0	0	0	0	0	0
16 to 30	0	0	0	0	0	0	0	0	0	0
31 to 60	0	0	0	0	0	0	0	0	0	0
61 to 120	0	0	0	0	0	0	0	0	0	0
121 to 180	0	0	0	0	0	0	0	0	0	0
181 to 365	0	0	0	0	0	0	0	0	0	0
More than 365	0	0	0	0	0	0	0	0	0	0
Total	0	0	0	0	0	0	0	0	0	0

Section 8: Complaints and investigations

Section 32 Notice of intention to investigate	Subsection 30(5) Ceased to investigate	Section 35 Formal representations	Section 37 Reports of finding received	Section 37 Reports of finding containing recommendations issued by the Information Commissioner	Section 37 Reports of finding containing orders issued by the Information Commissioner
6	2	0	9	0	0

Section 9: Court Action

9.1 Court actions on complaints received before June 21, 2019 and on-going

Section 41 (before June 21, 2019)	Section 42	Section 44
0	0	0

9.2 Court actions on complaints received after June 21, 2019

Section 41 (after June 21, 2019)
Institution (2)	Third Party (3)	Privacy Commissioner (4)	Total
0	0	0	0

Section 10: Resources Related to the Access to Information Act

10.1  Costs

Expenditures		Amount
Salaries		$851,419
Overtime		$0
Goods and Services		$233,596
• Professional services contracts	$227,610
• Other	$5,986
Total		$1,085,015

10.2  Human Resources

Resources	Person Years Dedicated to Access to Information Activities
Full-time employees	9.402
Part-time and casual employees	0.981
Regional staff	0.000
Consultants and agency personnel	0.900
Students	0.000
Total	11.283

Appendix C: Supplemental Statistical Report

Section 1: Capacity to Receive Requests

	Number of Weeks
Able to receive requests by mail	52
Able to receive requests by email	52
Able to receive requests through the digital request service	52

Section 2: Capacity to Process Records

2.1 Enter the number of weeks your institution was able to process paper records in different classification levels.

	No Capacity	Partial Capacity	Full Capacity	Total
Unclassified Paper Records	0	52	0	52
Protected B Paper Records	0	52	0	52
Secret and Top Secret Paper Records	48	4	0	52

2.2 Enter the number of weeks your institution was able to process electronic records in different classification levels.

	No Capacity	Partial Capacity	Full Capacity	Total
Unclassified Electronic Records	0	0	52	52
Protected B Electronic Records	0	0	52	52
Secret and Top Secret Electronic Records	48	4	0	52