Procurement and Contracting in Natural Resources Canada

Invoicing Instructions to Suppliers

All invoices submitted to Natural Resources Canada (NRCan) must include the following information for processing :

• Invoice date
• Invoice number
• Amount due (required currency specified)
• If prepaid by credit card, ensure that the invoice clearly indicates “Paid by Credit Card”
• Valid NRCan reference number (normally the purchase order number). This number is 10 numeric digits long or 9 alphanumeric digits

Each submitted invoice should contain only one NRCan reference number. If you are unsure which NRCan reference number to include on your invoice, please contact the departmental representative listed on the purchase order or contract.

Should any of the information required for processing the payment be missing, the supplier’s invoice will be returned at the discretion of NRCan and will remain unpaid until valid payment referencing is provided.

All invoices must be submitted using our invoicing e-mail address:

Invoicing-Facturation@nrcan-rncan.gc.ca

Notes:

1. Only one copy of the invoice should be sent to the Department.
2. Departmental contact (project authority) identified in the contract can be Cc’d on the email.
3. Suppliers are required to use a PDF file format, as other formats are not compatible with and are not recognized by our systems.
4. The PDF file name should not contain special characters, such as #, $, %, etc.
5. Only one invoice per PDF file can be recognized by our systems (an email can contain multiple PDF attachments). All supporting documents should be included within the invoice PDF file.
6. An automatic reply will be sent as confirmation of receipt of email (and should be kept for reference on any later payment inquiries).
7. This e-mail address is to be used only for submitting invoices. For inquiries regarding payment status, send an e-mail to: invoicepaymentcentre-centredepaiementdefactures@nrcan-rncan.gc.ca

NRCan can no longer accept invoices by courier or regular mail. We appreciate your willingness to support our Green Initiative.